Darwin's Natural Pet ProductsReviews of darwinspet.com

you are sending us notifications from a noreply email address. we have always replied to our next order email, stating when we want our next delivery. three times we have replied that we need to have our next shipment delayed until 9/15/25. This has worked in the past, so when did you start using the noreply email? seems like a numb-nuts thing to do, and you have my husband in a furious snit so now, how do we respond to your noreply emails? cheers, Sally Swanson

Customer service representative was attentive, proactive and accurate. Follow up was great!

My 13 year old dog has been eating Darwins food since she was 5, and everyone marvels at how much energy she has and how healthy she looks. Her fur is soft, her weight is perfect, and she runs and jumps for her frisbee every day. I also love how small and firm her poop is. It makes me think there's very little waste in the food, and her body is able to digest and use it better than any other food I've seen. Th company is easy to work with and customer service immediately resolves the issue on the rare occasion there's something wrong with an order. And they are very forthcoming about any recalls or other potential issues. I trust my pet's health with them 100%.

The quality of the dog food and the excellent customer service and just everything about Darwin's I highly respect. I've had 3 different dogs on Darwins Natural Dog food. My Golden Retriever and German Shepherd both lived to 14plus years old. My current dog who is a mutt who is only 1 year old and I'm hoping he will live as long or longer than my beloved Golden and German Shepherd. I rescued Clyde my mutt at 4 months old and immediately fed him Darwin's. He loves it and I'm thinking because he is smaller that he'll live a very long life! I would NEVER consider another dog food although I'm far from wealthy and get a lot of flack from people for spending so much money on Darwin's but I wouldn't have it any other way. I'd rather go hungry than feed my dog anything other than Darwin's! Thank you Darwin's for your incredible products and fantastic and helpful customer service and calendars! I've been a customer for over 10 years and I'm so happy to be a part of your family.

They responded to my requests in a timely manner.

Darwin’s has been the best thing for our dogs. Their customer service is alwAys super helpful and kind. The food has kept our pups in amazing health and is the only raw diet our vet has agreed with. When we lost our Aussie after 15yrs and the vet credited his diet to his longevity. We had to adjust our order and the customer service representative was so compassionate to our heartbreak. needless to say Darwin’s has a client for life with us!

Customer service is always nice and they go out of their way to help you! Also, my dog stopped eating. It's a long story, but I ran out of Darwin's food. I had to substitute it with a more expensive freeze dried food. Fergus was not amused. He stopped eating and I became concerned. So, we went to the veterinarian. After multiple tests and x-rays AND a bill of almost $800 they could not find anything wrong with him. The vet sold us two cans of nasty food hoping it would help him. Its horrible odor filled the entire house. It was disgusting and Fergus, once again, was not amused. I didn't blame him. When Darwin's arrived I gave it to Fergus. He went CRAZY! The little guy was so happy. I thought he was going to lick a hole in his bowl!

I have used and recommended Darwin's frozen raw pet food for many years and have been very pleased with their products.