Darwin's Natural Pet ProductsReviews of darwinspet.com

First of all I am a retired vet tech so I know how to transition my pet to a new food, I was only offering a teaspoon and my dog would not eat it unless it was mixed with the pumpkin he normally gets with his digestive specialty food, when he did eat Just a teaspoon, he got terrible gas and diarrhea, he's 90 pound so a teaspoon is like nothing. I don't actually think it's the raw chicken but the other ingredients like Lettuce, which gives a lot of people diarrhea and or the oils in the food. I have a diabetic senior cat with kidney disease, I thought I'd also try the cat food for her, she wouldn't eat it, I have 4 other cats who would also not touch it. Part of my order arrived thawed, the dry ice packages were broken open and when I tried to lift out the only small piece left, it burnt my fingers. I reached out to support which did answer very quickly but they will Not give a refund because I bought the first order as a special for first time customers, they suggested I try cooking the food and offer it again. Which why would I do that when it is causing GI upset to my dog. I wanted to use the food only as a topper but can not chance more GI upset to my dog. I guess I'll just put it in the garbage and eat the lost money. If they aren't going to give a refund, they should offer a trial package instead of a 20 pound minimum order. Now I have 20 pounds of food I can not use. Anyway as a vet tech, my colleagues have never liked raw diets or recommend them and now I see why.

They delivered it to the wrong address. I’m Confused because my address is quite visible on my gate. I needed to call your staff to try and find it which I did. Last delivery my order was partially defrosted because the delivery truck had broken down. Your product is good but your means of transport is questionable.

Quality Easy communication and willingness to help with orders. Packing and shipping on time.

Darwin’s makes feeding your pet raw food easy! Delivery, packaging, customer service help to be sure your pet is eating correctly. Super healthy, my dog loves his raw food!

My dog has been on these prescription renal diet and it has made a difference for him and his blood work hasn’t change for over a year.

Wonderful “clean” products for our pet family.

My three year old golden receives healthy, balanced food delivered to our doorstep. She has been eating Darwin’s exclusively since she was a pup. Our dog looks forward to meal time and has had no weight issues due to the preportioned fresh, raw food. She has had no gas, diarrhea, or anal glands issues. We only visit the vet once a year for her annual checkup. She is full of energy and has a shiny coat. It is extremely easy to manage our auto delivery service on the Darwin’s website. My family and dog are very happy with Darwin’s!

Customer service was very helpful when my order was delayed by the shipper. They answered my concern promptly and resolved my issue quickly.