Suzanne S.
❤️ Your Personal able Employees*
❤️ Your Personal able Employees*
Response from Darwin's Natural Pet ProductsAug 15, 2025
Hi Suzanne! We love hearing this—thank you for taking the time to share!

Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,113 approved reviews, newest moderated first
Suzanne S.
❤️ Your Personal able Employees*
Response from Darwin's Natural Pet ProductsAug 15, 2025
Hi Suzanne! We love hearing this—thank you for taking the time to share!
Deborah G.
Happy with the products. I’ve been feeding them for many years. My last three shipments have been partially thawed when I received them. You need to add more dry ice in the summer months.
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Deborah! We're sorry to hear your orders have been arriving partially thawed. We found your account and went ahead and added extra ice to your subscription orders going forward. If you ever need a replacement or refund for any of your thawed meals, don't hesitate to reach out to our Customer Care team. Thank you for sharing your experience — your pet’s health is our top priority.
TIMOTHY
My cats love it and it keeps them really healthy. Deliveries are on time and in great condition. The price is right. Totally satisfied!
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Timothy! Your review made our day — thank you for trusting us with your pet’s nutrition.
Janet V.
The order was picked up by the carrier on a Friday. It was delivered on Monday. Hot August days. Upon opening the package, all the food was thawed and barely cool to the touch. Not happy about that. My guess is it sat in a truck over the weekend. You previously shipped out Monday, Tuesday, Wednesday so this wouldn’t happen. I’ve not opened any of the packages yet as I’m using the remainder of my previous order. I’m hoping the food didn’t spoil. If so, I will cancel any future orders. I’ve been ordering for 10-11 years now and this has never happened.
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Janet! We are terribly sorry to hear you order arrived in this condition. Please reach out to our Customer Care to so we can set up a replacement order for you. We can also adjust your schedule so order ship sooner in the week rather then later. Customer care can be reached via live chat on our website, by email at [email protected] or by calling (877) 738-6325. Thanks for allowing us to make this right.
Sandra A.
Our doggie loves this food.
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Sandra! We’re delighted to know your pet is enjoying their meals. Thanks for sharing!
Allen M.
My dogs love the stuff and it’s delivered frozen
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Allen! So happy your pet is loving their meals—thanks for the positive feedback!
Jennifer M.
We recently lost our beloved dog right after receiving a Darwin's shipment, and reached out to the Darwin's team to cancel our recurring order. Their response was incredibly kind—they suggested we donate the food we had remaining, and refunded our last order. When it's time for another pup in our lives, we'll definitely be back.
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Jennifer! We are so sorry for your loss. We appreciate your continued support, thank you for sharing your experience.
Adele
Life Changing. I’ve been feeding my dogs Darwin’s for over two years now and I’ve seen day and night changes. The GI issues with one of my German Shepherds completely resolved after switching to raw. My second shepherd finally lost stubborn weight and no longer has flaky dander. She also gained significant energy. My third dog has been on raw her entire life (since I got her!) and I’m so glad. All 3 dogs have fantastic teeth/little plaque (if any at all) also! So much praise for Darwin’s.
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Adele! We’re so pleased our food is making a difference for your pet. Thank you for taking the time to leave such positive feedback!