Jackie W.
My cats love this food
My cats love this food. It’s the only ne they eagerly eat.
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Jackie! Your review made our day — thank you for trusting us with your pet’s nutrition.

Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jackie W.
My cats love this food. It’s the only ne they eagerly eat.
Response from Darwin's Natural Pet ProductsAug 14, 2025
Hi Jackie! Your review made our day — thank you for trusting us with your pet’s nutrition.
John L.
The customer service is good. But my dog has gained 15 pounds on the raw beef over 2 months. She is getting 1200 calories a day which is what my dog should have. I can only guess that there is a lot of fat in this food. Will switch to turkey and hope that will make her lose weight
Response from Darwin's Natural Pet ProductsAug 11, 2025
Hi John! Thank you for your feedback. We'd be happy to help provide a feeding consultation as well as send over the complete nutritional data sheets for you to look over. Reach out to our Customer Care team at [email protected], or by calling (877) 738-6325.
tired and S.
0 STARS PROFIT OVER LIFE Pet food company refuses to recall products despite young girl’s E. coli infection By News Desk on July 29, 2025 The FDA is cautioning pet owners that a sample of Darwin’s Natural Pet Products beef dog food made by Arrow Reliance Inc. tested positive for E. coli O157:H7 that is associated with a human illness. In addition, one sample of Darwin’s chicken dog food and one sample of Darwin’s duck dog food tested positive for Salmonella Infantis and Salmonella Hadar, respectively. Closed product from the three affected lots, which were obtained from the household freezer of the ill human, was tested by a private third-party laboratory in May and June 2025. In August 2024, a four-year-old child became infected with E. coli O157:H7 and subsequently developed hemolytic uremic syndrome (HUS), requiring hospitalization and extensive follow-up care. HUS is a serious complication that can cause kidney failure and brain damage. Whole genome sequencing (WGS) provided by the third-party laboratory shows that the E. coli O157:H7 present in the closed product sample of the Darwin’s beef dog food from the household freezer is a genetic match to the E. coli O157:H7 detected in a stool sample from the ill child. According to complaint information provided to the FDA, a dog in the household that exclusively ate Darwin’s pet food began vomiting one day before the child fell ill. The dog’s symptoms resolved without veterinary care. The child had direct contact with the family dog but no known direct contact with the contaminated dog food, suggesting that the E. coli O157:H7 exposure may have been via contact with the family dog or through objects or surfaces in contact with the waste of the dog that ate the food.
Cynthia L.
It is the only food my deerhound will eat!
Response from Darwin's Natural Pet ProductsAug 11, 2025
Hi Cynthia! We’re so glad we could make mealtime healthier and happier!
Caitlin M.
Great quality, convenient shipping options. One less thing to remember with a busy family. My dog is very healthy and happy eating Darwin’s
Response from Darwin's Natural Pet ProductsAug 11, 2025
Hi Caitlin! We are so happy to hear your pet is loving their meals—thanks for the positive feedback!
Benny C.
I hate when company’s don’t tell you your on auto ship and billing.
Response from Darwin's Natural Pet ProductsAug 11, 2025
Hi Benny! Thank you for the feedback! Reminder emails for subscription orders are sent the week prior automatically, we recommend checking your spam and junk filter to ensure our emails are getting to you. We're always striving to improve the experience our customers have. We recently launched a chat feature on our site to help reduce response times for our customers. These are the same team members you speak with on the phone or via email, now with the ability to chat instantly with you. We hope this improves your experience interacting with us and look forward to more feedback from you!
Deb
Great dog food! Reliable delivery, wonderful customer service, and my dogs love the food!
Response from Darwin's Natural Pet ProductsAug 8, 2025
Hi Deb! We’re so glad we could make mealtime healthier and happier!
Becky P.
It’s not just this time. It’s a recurring issue. My shipments arrive poorly packed, almost thawed out and the shipping box crushed. Currently looking for a different company for our dog food.
Response from Darwin's Natural Pet ProductsAug 8, 2025
Hi Becky! Thank you for your feedback. We apologize for your experience with packing and shipping. We're always striving to improve the experience our customers have. With that said, we have escalated your concerns to our shipping manager to look into this further as well as processing a refund for your last order. Thank you for allowing us to make this right and improve our service. If you have any questions reach out to our Customer Care team at (877) 738-6325.