Betsy W.
Do not buy from Daisysilk
Do not buy from Daisysilk! Returns are impossible. They fight you at every turn. They finally gave me an address in China where I have to send back the items at my expense. I’ll never buy from them again!
Response from DaisySilk.comApr 3, 2023
Thank you for sharing your feedback with us. We are sorry to hear that your shopping experience did not meet your expectations and we apologize for any inconvenience caused. At Daisysilk, we value your opinion and take customer satisfaction seriously. We would like to assure you that our returns policy is clearly stated on our website and we strive to provide a hassle-free return process for all our customers. If you could kindly provide us with your order details, we will be more than happy to investigate this matter and provide you with a resolution. Our customer service team is available 24hours and we are committed to making things right for you. Please note that our return address is located in USA .However, we do offer a refund or exchange for all eligible items in accordance with our returns policy. We hope to have the opportunity to regain your trust and business in the future. Thank you for your understanding. Best regards, Daisysilk Customer Service


