At Daisysilk, we offer premium 100% mulberry silk pieces that combine timeless elegance with everyday comfort. Our commitment to the finest natural materials ensures that each piece offers luxury you can truly feel. From stylish, chic clothing and comfortable sleepwear to luxurious bedding, every Daisysilk creation is crafted to bring elegance, practicality, and a touch of luxury to your wardrobe and home.
DaisySilk.com (daisysilk.com) has 409 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
daisysilk.com
Category
Fabric & Stationery
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 34% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I had a lovely experience collaborating with DaisySilk! The clothes are beautiful, and I really enjoyed styling them and creating content for the brand. The collaboration was smooth and enjoyable, and the team was kind and supportive throughout the process. I’d be happy to work with DaisySilk again! 🤍
NC
Natasha C.
Sent a product which was too large back…
Sent a product which was too large back following their directions, asked for an exchange. The product was received a month ago. Since then - no communication. No acknowledgement that the product was received, no update that a replacement is being shipped. I sent customer service five emails after that. Dead silence.
Response from DaisySilk.comOct 22, 2026
We sincerely apologize that our service did not meet your expectations.
We'd like to clarify what happened on our end. We received your exchange request on September 22, and we replied with the return address on that same day as well as on September 23. Our previous email correspondence with you was also included in our messages, so it's possible that an email system issue caused some messages to be lost, which may have led to this misunderstanding.
Your returned package was delivered to our warehouse on October 5. Due to the high volume of packages at our warehouse, our staff need to open and inspect each one individually, which caused some delay. However, your exchange order was shipped on the 16th of this month, and the estimated delivery date is this Friday. We'll do our best to ensure it reaches you as soon as possible.
We sincerely apologize again for the inconvenience and appreciate your patience. If you have any questions, please feel free to reach out to us.
Best regards,
Daisysilk Customer Service
www.daisysilk.com
TJ
_Thisis J.
I’m genuinely so happy with my…
I’m genuinely so happy with my DaisySilk pieces. I chose three items this time, and honestly, none of them disappointed me.
The quality of the silk was the first thing I noticed—it feels beautifully smooth and substantial, with a soft, natural sheen that looks even better in person. It feels luxurious without being overly shiny, and the fabric drapes really nicely on the body.
I was also very happy with the sizing and fit. Each piece has its own character, but they all feel thoughtfully cut and flattering rather than shapeless. They are elegant enough for work or a special occasion, but still easy to style with pieces I already own for everyday wear.
My favourite detail is how polished the clothes make an outfit look without requiring much effort. After trying all three pieces, I can genuinely say the quality feels consistent across the collection. This was my first time trying several DaisySilk styles together, and it has definitely made me want to explore more from the brand.
Response from DaisySilk.comOct 21, 2026
Thank you so much for such a lovely review — it really made our day! We're thrilled that all three pieces lived up to your expectations and that you're genuinely happy with them.
It's wonderful to hear that you noticed the silk's quality right away — that smooth, substantial feel with a soft natural sheen is exactly what we hope our customers experience, and we're so glad it drapes beautifully on you. Knowing that the fit worked well across all three pieces, and that they feel elegant yet easy to style, means a lot to us.
And we love that these pieces make getting dressed feel effortless — that's exactly the kind of everyday luxury we hope to offer. Hearing that you'd like to explore more from us truly warms our hearts.
Thank you for your support — we can't wait to welcome you back!
Best regards,
Daisysilk Customer Service
www.daisysilk.com
HA
Hans
Scam company! Avoid
The 25 mom silk filled silk comforter is a scam. There are no loops to tie the comforter into a duvet despite being shown in the pictures. The silk is Not 25 mom thickness. The comforter feels cheep and light.
Response from DaisySilk.comOct 13, 2026
We sincerely apologize that our product did not meet your expectations, and we truly appreciate you taking the time to share your feedback with us.
We would like to kindly clarify that our premium silk comforter features a shell made from 100% 25 Momme silk charmeuse and is filled with 100% Grade A long-strand mulberry silk. Our silk is OEKO-TEX® certified, reflecting our commitment to quality and product safety.
Silk is naturally breathable, lightweight, and gentle on the skin. Its ability to help regulate temperature provides comfortable sleep throughout the night, while its lightweight feel is one of the natural characteristics of silk. We understand, however, that the comforter's feel and overall design may not have matched your expectations.
Please know that we have received your email and have already replied with a proposed solution. When you have a moment, kindly check your inbox. We sincerely hope we can work together to find a satisfactory resolution.
Thank you again for bringing these concerns to our attention and for giving us the opportunity to assist you.
Best regards,
Daisysilk Customer Service
www.daisysilk.com
IN
Incognitoiam
BAIT AND SWITCH SCAMMERS - DO NOT BUY
This business is a SCAM. The dress I received was completely different from the dress on the ad. I don’t think it is actual silk - felt like polyester. The best thing can say is the packaging was nice. But that doesn’t help when it’s not what I ordered. And the window for returns is way too short for shipping to China. They are counting on your not wanting to deal with the hassle. Will never go back. This is a clear case of why it’s best to patronize brick and mortar local stores.
Response from DaisySilk.comOct 12, 2026
We sincerely apologize that our product and service did not meet your expectations.
We understand how disappointing it must be to receive a dress that you feel differs from the product shown in our advertisement, and we take your concerns about the fabric and product quality seriously.
We’d like to clarify that our silk products are made from 100% Grade 6A mulberry silk and are OEKO-TEX certified. However, we understand that this does not resolve your concerns about the specific dress you received, and we would appreciate the opportunity to look into this further.
Regarding returns, we understand your concerns about the inconvenience of international shipping. Daisysilk has return addresses in the United States, United Kingdom, Germany, Canada, and Australia. If you contact us within 15 days of receiving your order to request a return, our customer service team can provide the appropriate return address based on your location.
Please reach out to us at [email protected] with your order number so we can review your case and assist you with the return process. We’re sorry for the frustration this experience has caused and appreciate the opportunity to address your concerns.
Best regards,
Daisysilk Customer Service
www.daisysilk.com.
AS
Alicia S.
I found Daisy Silk while searching for…
I found Daisy Silk while searching for a very specific dress for my daughter’s homecoming. Two of their dresses looked almost exactly like what we had been hoping to find, so I ordered both for her to try. I was so impressed by the elegant designs and the customer reviews that I ended up adding two dresses for myself. The total order was about $800.
I placed the order on September 28th, based on the advertised “2–6 business days” shipping, and expected the dresses to arrive well before our October 12th event. When I still had no shipping update by evening October 1st, I started wondering how the order could possibly arrive within six business days if it hadn't even shipped yet. That's when I looked more closely and realized the company was shipping from China, and that the advertised timeframe referred to transit time rather than the time from placing the order to delivery.
What followed was a frustrating and increasingly confusing experience. A DHL label was created on September 30th, but the package was not actually handed over to DHL. I contacted customer service and, because of a 7-day national holiday in China, encountered further delays. On October 4th, Daisy Silk offered to upgrade the shipment to DHL Express at no charge, which I appreciated. However, when I checked the tracking on October 6th, the package still had not been physically handed over to DHL.
The communication was also difficult to understand. At one point, I received an automated response saying customer service was out for “the weekend,” even though it was a Tuesday. I understand that international holidays and time-zone differences can create unusual timing, and I want to give a company the benefit of the doubt. But with $800 worth of merchandise—and, more importantly, with two of the dresses being for a time-sensitive event and no longer being useful to us after the event—it became very difficult to feel comfortable continuing to wait.
We ultimately had to make a last-minute alternative arrangement for my daughter. Unfortunately, the dress we ended up purchasing was noticeably lower in quality and elegance than I had hoped for based on the Daisy Silk customer reviews I had read. That made the situation especially disappointing, because the Daisy Silk dresses really were the style and level of sophistication we had been looking for.
I eventually requested cancellation. Daisy Silk agreed to cancel the order and confirmed they would issue a full refund, so I do give their customer service credit for honoring that request. At the time of writing, however, the package still has not been physically handed over to DHL, and I am waiting for the refund to be completed.
I genuinely love the designs on Daisy Silk, and I may consider ordering from them in the future for an occasion without a firm deadline. But based on this experience, I would be very hesitant to place a large or time-sensitive order with them. The shipping timeframe needs to be much clearer about processing time versus transit time, and I strongly recommend allowing substantial extra time for international fulfillment.
Response from DaisySilk.comOct 8, 2026
We sincerely apologize that our service did not meet your expectations.
Thank you for taking the time to share such a detailed review. We truly appreciate your kind words about our designs and quality, and we’re very sorry that the shipping experience did not meet your expectations, especially when the dresses were intended for your daughter’s time-sensitive Homecoming event.
We would like to clarify the timeline of your order. Our standard processing time is generally 1–3 business days. Unfortunately, your order was placed during a national holiday period in China, which caused an unexpected delay in our fulfillment process.
After we contacted you on October 4th and promised to prioritize your order and upgrade the shipping service to DHL Express at no additional cost, your package was prepared and handed over to DHL for collection on October 5th. However, after being received by DHL, the shipment experienced an additional delay while waiting for available air cargo capacity. We understand that this was particularly frustrating given the date of your event and the time-sensitive nature of your order.
We sincerely regret that, despite our efforts to expedite the shipment, the timing ultimately did not work for your needs. We also understand your feedback regarding the clarity of our advertised shipping timeframe, and we will continue working to make the distinction between processing time and transit time clearer for our customers.
As requested, your order has been cancelled, and the full refund will be completed within 1–3 business days. We hope this will provide some reassurance that your refund is being handled.
Thank you again for your feedback and for recognizing the quality and design of our dresses. We’re genuinely sorry that this particular experience did not reflect the level of service we strive to provide, and we hope to have the opportunity to serve you better in the future.
Best regards,
Daisysilk Customer Service
www.daisysilk.com.
FE
Fenton
Incorrect sizing and strong odor
Disappointed with sizing and unable to verify safety certification. The knickers were advertised as a UK 22 (3XL), but they were far too small and did not even fit and where a size 12. They arrived with a strong chemical/musk odor, though this faded after airing. I tried to verify the OEKO-TEX certification listed on their website, but the certificate number does not exist on the official database. I contacted the seller about this and received no reply, and customer services never reply to emails. The company is based in China, so returns are difficult and expensive. Given the sizing issue, the inability to verify the safety claims, the lack of response, and the impractical returns process, I would not recommend this product.
Response from DaisySilk.comOct 4, 2026
We sincerely apologize that our product did not meet your expectations.
We’re sorry for the inconvenience and frustration you experienced. We would like to clarify that our current valid customer service email address is [email protected]. We have already contacted the email address associated with your order from this address regarding your concerns.
Regarding sizing, our size chart provides flat-lay garment measurements, so customers are advised to compare the measurements with their own measurements or a similar garment before selecting a size.
As for the OEKO-TEX certification you mentioned, we have also provided the relevant certification information and details in our email to you.
Regarding your return, we have provided a solution in the email as well. Please kindly check your inbox, including your spam or junk folder, and reply to our email so we can assist you further and work toward resolving this matter.
We sincerely hope we can address your concerns and provide a satisfactory solution.
Best regards,
Daisysilk Customer Service
www.daisysilk.com.
LA
Laura
Quality is amazing
Quality is amazing, couldn't be more satisfied with the clothes!