DaisySilk.com Reviews | Read Customer Reviews of daisysilk.com

DaisySilk.com Reviews | Read Customer Reviews of daisysilk.com

DaisySilk.com reviews

Showing 20 reviews with 3 stars · Clear filters

Pam S.
Apr 6, 2026
Love the blouses
Love the blouses, but customer service needs a lot of improvement! Emailed them 5 days ago, then again today and they won't respond to a return/exchange request. After finally receiving a reply, I'm sending the return today. Hopefully they will fulfill my exchange request!
Response from DaisySilk.comApr 9, 2026
We sincerely apologize for the experience you’ve had with your order and fully understand how frustrating this situation must be. You reached out to us regarding a return on April 2nd, and we replied on April 3rd asking for details about the item you wanted to return. We sincerely apologize that our response was delayed due to the holiday period. After the holiday ended, we sent you the return instructions on April 7th. Please follow the guidance provided in that email to proceed with your return or exchange. We are here to assist you throughout the process and want to ensure your request is handled as smoothly as possible. We truly appreciate your patience and understanding, and hope that through our efforts we can restore your confidence in our service and products. Thank you for giving us the opportunity to address this matter. Best regards, Daisysilk Customer Service www.daisysilk.com
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Tina
Feb 5, 2026
TOO SMALL!
TOO SMALL! I ordered silk panties in medium. They are child-size. In American brands medium and small fit me. Very disappointing
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Bruce B.
Dec 12, 2025
Ordered Christmas present
Ordered Christmas present - it did arrive on time, but still later than was suggested at the ordering process. Mostly, I think because the product was shipping from China. Quality seems good, but transparency on expected delivery dates would be welcome.
Response from DaisySilk.comDec 16, 2025
Thank you for taking the time to share your feedback with us. We have verified that your package was delivered within the promised timeframe. We have also sent an email to the email address associated with your order. Please check your inbox and spam folder. If you have not received it, please let us know, and we will be happy to assist you. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
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Susan S.
Dec 1, 2025
The pajamas are great
The pajamas are great. The silk long underwear ride up in the legs very badly. Also, after one delicate wash inside a silk pillowcase, strings were hanging loose from the seams.
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VARGADJUNAIDI/LUCIANA
Nov 28, 2025
I loved the quality and packaging
I loved the quality and packaging but the fit of the camisole is not good :( straps long XL is definitely a small fit
Response from DaisySilk.comNov 28, 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product. We have sent an after-sales email to the address associated with your order. Please check your inbox and spam folder for messages from [email protected]. Regarding the issue you mentioned, we have provided a satisfactory solution in the email. Thank you for bringing this to our attention. Your satisfaction remains our top priority. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
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JJ
Oct 25, 2025
Size not realistc
I ordered and XL silk blouse that appeared to be a size small. I had to return it. I hope the manufacturer makes items that fit American size women.
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Junyan H.
Oct 7, 2025
Silk is thin and not as good quality as…
Silk is thin and not as good quality as the other blouse I bought from dailysilk . Communications for return is slow and I will need to pay the shipping fee for the return .
Response from DaisySilk.comOct 11, 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product. We sincerely apologize that our product didn't meet your expectations. Our products come in a variety of styles, and the momme weight may vary accordingly. Our store's return policy is clearly stated in the "REFUND POLICY" section. We truly appreciate your understanding. The issue has already been resolved via email—please check your inbox for further details. Thank you for bringing this to our attention. Your satisfaction remains our top priority. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
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Tracy F.
Jun 30, 2025
The silk part was nice but the lining…
The silk part was nice but the lining was odd and stuff compared to the silk. Also the sizing is way too small.. I wear a medium and the xl was not big enough.
Response from DaisySilk.comJul 4, 2025
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product. Thank you so much for your words about our product quality. At our store, we take great care in crafting every single item with a strong sense of responsibility toward each customer and product. We have already sent you an email to [email protected] outlining the resolution for your order. Your satisfaction is our top priority, and we want to ensure this matter is resolved to your complete satisfaction. Additionally, we’ve shared your valuable feedback with our design team to help us improve our products and services moving forward. We truly appreciate your input, as it allows us to grow and better serve you. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
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