Michele
Poor quality for the price & Poor customer service
Poor quality for the price. Trying to return. Have not heard back from customer service
Response from DaisySilk.comJun 4, 2024
We are very sorry to hear that you are not satisfied. However, our products are made from 100% pure silk, and we have full confidence in their quality. Could you please specify the issues you found with the quality? Regarding your claim of not receiving a response from customer service, we need to clarify that we handle a large volume of emails every day and process them in the order received, which might result in some delays. Upon checking, we found that your email was replied to within 45 minutes, and the return address was provided in that email. Please check your email again, including the spam folder. If you have any further questions, please contact our customer service at [email protected]. Thank you.


