DaisySilk.com Reviews | Read Customer Reviews of daisysilk.com

DaisySilk.com Reviews | Read Customer Reviews of daisysilk.com

DaisySilk.com reviews

409 approved reviews, newest moderated first

C. L.
May 25, 2025
Poor communication and turnaround time
Poor communication and turnaround time. I am still left waiting for return instructions to return two out of the three items I ordered.
Response from DaisySilk.comMay 27, 2025
Dear C. Lee, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the communication delays and return process issues. Regarding the return of the two items from your order, we have already sent detailed return instructions to your registered email address. If you haven't received them, please check your spam folder as they may have been filtered there. Our after-sales team will provide full assistance throughout the return process. We truly value your patience and have prioritized your case for urgent handling. If you have any further questions, please don't hesitate to contact our online customer service or email us at [email protected]. Your feedback has been forwarded to our team - we genuinely appreciate you taking the time to share your valuable suggestions as they help us improve our after-sales service. Thank you for your understanding and continued support. Best Regard Daisysilk Customer Service www.daisysilk.com
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LAMalak
May 3, 2025
Worst customer service on the planet
Worst customer service on the planet! Do not waste your money, given the prices you’d think you’d get good service. Sent 5 emails no response Called number on the initial email they sent and the line gets cut off after you get a short recording!! Just simply awful Thank goodness I paid w Amex.
Response from DaisySilk.comMay 16, 2025
Dear LAMalak, We sincerely apologize for any inconvenience caused and have processed your partial refund as requested. Your feedback has been forwarded to our team—thank you for taking the time to share your valuable suggestions, which will help us enhance our after-sales service. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regard Daisysilk Customer Service www.daisysilk.com
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Marcia C.
May 3, 2025
Poor turnaround time & no communication
Poor turnaround time and communication. The SHOP app shows my order was received 4 days ago and there have been no updates on process/shipping status. Also no response to my email asking when the item will ship.
Response from DaisySilk.comMay 16, 2025
Dear Marcia C, We sincerely apologize for any inconvenience caused. We sincerely apologize for the delay caused by our shipping carrier, which has inconvenienced you. As requested, we’ve processed your refund. We truly appreciate your patience and understanding, and hope you’ll accept our deepest apologies. Your feedback has been forwarded to our team—thank you for taking the time to share your valuable suggestions, which will help us enhance our after-sales service. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regard Daisysilk Customer Service www.daisysilk.com
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Halyna P.
May 1, 2025
Quality of the dress that I purchased…
Quality of the dress that I purchased is absolutely unacceptable, pleats are different width. I requested a return label and still waiting
Response from DaisySilk.comMay 16, 2025
Dear Halyna Pechenuk, We sincerely apologize for any inconvenience caused. We apologize that our product did not meet your expectations. As requested, we have provided you with the return process instructions. We kindly ask for your understanding and forgiveness. Your valuable feedback has been shared with our team, and we will use it to improve our product quality. Thank you for bringing this to our attention—it helps us grow and serve you better. Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support. Best Regard Daisysilk Customer Service www.daisysilk.com
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suzanne M.
Apr 22, 2025
Don't have time for survey
Don't have time for survey, but the fact I am ordering again, says it all!!! Every thing was very impressive...right down to the presentation box--very well done!
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MaryAnn
Apr 22, 2025
Buyer Beware...its not all what it should be
Customer service, purchases and returns have all been a very disappointing experience for me. I, also, had No idea I would be dealing with an overseas company. That is Not noted on the website. Had I known, I would have not made any purchases. 4 days later, I am still waiting for a refund on an item returned last week. Very disappointing. I also intended to replace a second order as your size chart does not fit me correctly and comfortably. But, rather I will look elsewhere as I'm waiting for a Return link to be sent to me so that I will Return this second purchase for a 100% refund.... Again, an overall terrible and exasperating experience. MaryAnn Scholl
Response from DaisySilk.comApr 23, 2025
Dear Mary, Thank you for your feedback. We apologize for the inconvenience caused. Refunds are processed in the order we receive returns, and our warehouse is currently experiencing some delays due to high volume. We're sorry for the wait and have now processed your refund, which should reflect within 1-3 business days. We sincerely apologize again for the trouble and truly appreciate your valuable suggestions as we work to improve our after-sales service. Best Regard Daisysilk Customer Service www.daisysilk.com
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Samantha H.
Apr 18, 2025
Best silk blouse I’ve owned so far
The material is so luxurious and the fit of the blouse is amazing. I’ve purchased silk blouses before but this is the best one so far.
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Deisy M.
Apr 16, 2025
I got the loose tie neck silk top and…
I got the loose tie neck silk top and honestly I was very satisfied with the top so cute and received a lot of compliments. The packaging was very cute! Soft top and very comfortable!
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