Dainely™Reviews of dainelylab.com

This seems to be a scam, I ordered and paid for a belt on 26th February. Despite emails trying to track my delivery i still get no response.

I ordered already on the 27 FEB'23 - and I am still waiting for my belt. if I trace it, it shows that it is out for delivery, but that is already since Mar'23. I needed this belt for my husband urgently - I am sending emails, and all they replying, is that they see me opening their emails, but they can't get back to me, regarding when the belt gets delivered. Our offices are moving within the next 2 days, and nobody gets back to me. I am on leave next week, so if they then going to phone to deliver, who will they leave it at? it is the last time, that I will ever order something from Dainely.

I am not satisfied with the belt. I tried to return it but couldn't get the instructions to do so. No contacts service number and and email that re bounces back every time you try to send a message

Ordered 2 belts on 15 March, realised I made a mistake with my email address and I have been sending emails to Dainely since to inform them but emails get returned, "address can not be found". Parcel tracking shows the parcel is in my country but nothing is happening and I have no idea who the courier is. I have also tried to contact them through their website and instagram...no luck. I am hoping this will work to get a response. Update: Located the parcel at the local postoffice, what a mission to prove its mine without the local tracking number....but finally have the product and very happy with the belts.

*********************************UPDATE*********************** I wanted to leave another review in regards to my recent experience for Dainely. After numerous emails and delays in responses from the customer service representative, the company did the right thing and credited my account for a full refund. I appreciate the refund. In my opinion, customer service reps need to be more tentative to customers request and reply in a timely manner. It shouldn't take almost 3 weeks to satisfy this request. Thank you.

Top draw customer service. Had an issue with delivery and this was quickly resolved by Emma.

I received the Dainley belt. It’s really supportive for my lower back. The delivery was very quick & the customer service is outstanding.

Very impressed with Dainely labs both the product and the customer service I have received has been excellent. I wouldn't hesitate to recommend them. This belt really does work. Thank you Dainely.