peter O.
My order is now received.
I wrote a review concerning my order of the Dainely Belt, and i said it was never received. After my review i received an email from the support team and i decided to follow up on my order, my experience with the support team especially Emma who provided me with an excellent service by doing a follow up on my order only for me to find out that my parcel was delivered to the wrong address, this was not the fault of the company dainelylab but the delivery company. Immediately Emma ordered a replacement for me and it was also delivered to the wrong address. This was frustrating and i sent an email to the support team that i am giving up on my order. After writing emails back and forth with Emma i found my parcel delivered to my neighbor's house just opposite my house. I went to my neighbor's house with the picture i received from Emma and found my parcel. I want to recommend this company to everyone who wishes to place any order for any of their product, they are reliable and efficient, most especially Emma. You are the best. Thank you.
Response from Dainely™Aug 18, 2023
Hello Peter, We are so glad that you received your package. We stand behind our products, but most especially our customers. Thank you for sharing this wonderful feedback!




