The Daily WireReviews of dailywire.com

I wanted to support the organization because I stand behind their mission and the subscription was reasonably priced over Thanksgiving. I'm in Israel and I wanted to support pro-Israel media, particularly Ben Shapiro's passion for truth-telling in this region. BIG MISTAKE. I should have read reviews of the Android app -- and these Trustpilot reviews -- first! First, you need the app to access premium subscriber content. Unfortunately, the app is GARBAGE. It doesn't even work as well as free podcast players. It crashes repeatedly during play and then doesn't remember your play history so you have to go in from the beginning again. Second, there are dozens of reviews in the Play Store complaining about the app. In many cases, a friendly DW rep has chimed in to say sorry you're having trouble, make sure your app is updated to the latest version, contact us if you continue to experience problems. No problem, right? Well, I contacted their Member Experience team on November 22, 2023. They replied to say "As per our policy, all sales are final, and we do not offer refunds. This policy is outlined in our terms and conditions agreed upon at the time of purchase." That's it - no refunds. No accountability at their end. No improvements to the app, that I can see. Further emails to them every few days since the end of November have not produced a single reply, but a few days ago, I got an email to indicate that my subscription was cancelled but is still valid until November 2024. No refund that I can see, just a cancellation. THAT'S NOT GOOD ENOUGH. This is a company that claims it's all about values, all about representing ordinary people. And I can see here that they have a pattern of bilking ordinary people out of their money with zero accountability. I want to believe this has nothing to do with Ben Shapiro and the other hosts, who claim to share my values, but this kind of garbage treatment has got to come from the top. What a disappointment.

I received a gift sub last year from my son. Before the renewal date I received an email asking me if I wanted to renew. I responded that I wanted to cancel the sub. Today (two weeks later) they charged my account $258.00. These folks are not honest. No phone number to call them. No customer service department. Only a bot that knew nothing.

The Daily Wire boasts about their membership. How many members want out? I received a membership as a gift in December 2023. In order to access the service I had to enter a credit card and agree to auto renewal. That should have been a clue. The Daily Wire claims that a renewal notice was sent to me via email on Nov 30, 2024. I did not receive this email from them. I noticed a charge for auto renewal on Jan 5th, 2024. The Daily Wire charged my credit card on file for another year's subscription. I called immediately to cancel and was told that their cancellation policy did not offer a refund. I would be cancelled on 12/31/2024. Really! Any reputable firm would refund this charge from someone that does not want the service. Do they need me that bad? I'm a senior on a fixed budget and don't have an extra $153.00 due to Bidenomics. They don't care about the regular folks, just the money.

I paid for the half price subscription last year on my first credit card. After signing up, I could not log in. I contacted customer service and they basically said "that's weird, we show no payment". So, signed up again and used a different card, using the exact same contact info and username as the first time. I saw they actually charged me the first time when I got my CC statement, and asked them to please refund one of them, as I clearly only had one account. They said they'd review it and get back to me. That was 3 months ago and my repeated emails since then are ignored. I want to support these guys but their business practices are primeval at best. I cancelled my subscription and am considering cancelling my credit cards before the renewal period based on some of the other comments I've read here. Daily Wire please ramp up your game, this is embarrassing

Junk. Wanted to watch something they advertised to have. They do not.

Money stealers I purchased the daily wire at 98$ last year and didn't renew nor did I recieve any notifications about renewing I received my visa statement last month with a huge surprise saying I owed them now 228$. I emailed the company and they refuse to issue me a refund. Do not purchase anything from this company

Software glitches on their site make it impossible for paid customers to view the subscriber content. Customer service is abysmal. After a year of suffering inability to see the movies and series under my subscription, I've canceled. This was a gift for my mother who's in her 80's. Neither she nor I were able to get their movies to play on several browsers. Their customer service was *literally* non-existent. First auto-email acknowledged the service request. Second auto-mail sent 4 days later contained an apology for the backlog and said something to the effect of, "we trust your problem is resolved now". What the F? Resolved in the time they never helped us? Completely inept and lame. $100 down the drain. Never again. Now will try to get reimbursement from my credit card.

I signed up for the insider plus 12 month subscription on Black Friday 2022. They were offering a half off deal (about $130). My subscription auto renewed 12 months later at their full price rate ($260). I contacted daily wire within a week after I saw the price on my credit card. They refused to work with me to give me a refund me. I offered to pay 1 month and refund me 11 months. I did not intend to auto subscribe to their service. I would not pay $260 for their content. Most companies have a forgiveness period for auto renewals the daily wire does not and I don’t think this should be legal as they set your account up to auto renew.