Matt
Screwed me on a charge and refused to refund.
I cancelled this service last year. Upon cancellation they offered me a deep discount to stay another year. They said I would receive a notification prior to renewal at the full price. Well today I get billed for the full price with NO prior renewal. I contacted support and spoke to Rosie. She told me to bad and I should have paid better attention and there would be NO full refund. I told Rosie that I would be filing a charge back and she laughed it off and said "go for it". So I filed a charge back, got my money back, and now I'm warning you. These guys will TRICK you into a final bill. Don't do business with folks like that. And especially don't do business with someone that will not honor a cancellation on the same day they billed. Terrible service from Rosie and a terrible company.


