David
Fantastic Content but Strict No Refund Policy
Fantastic content from Jordan Peterson so far. Unfortunately the company has a very strict no refund policy. I mistakenly purchased a monthly membership and realized that the content I wanted to watch had not been fully released yet (only 1 episode out of 5 had been released when I went to go watch). I could have been careful prior to purchasing and read through the terms & conditions, but I'm used to more lenient refund policies. Prior to watching any content and immediately after paying for my subscription, I contacted customer support to get a refund. The customer service rep was very polite and told me my feedback would be passed on, but that I would be unable to get a refund. Was the partial content worth the money? 100%! I just think it would be better if the company had some sort of refund policy, perhaps restricted to the easiest and clearest of cases.


