Denee
Daily Wire Stole My Money
I applied a 50% off promo code to my account that was to apply upon renewal. I have screen shots of the promo applied and the amount of $74.50 showing as what I would be charged. However, when the charge went through they charged me $110.98. I contacted them the day I saw the the charge come through at the wrong price. I did not receive a response for 17 days. Because they did not respond for 17 days, I filed a dispute with my credit card company, but only for the amount of the overcharge. They ended up cancelling my account, but refused to issue a refund because I had already filed a dispute which would make sense except I didn't dispute the entire amount so I only ever got a partial amount returned to me by the credit card company. I contacted them again asking them to refund the balance and they flat out refused and said I had cost them money by filing the dispute. I am truly shocked by this whole chain of events and that they straight up acknowledge that they cancelled my service, but will not issue me a refund for the cancelled service. They have some good content, but just beware that they're perfectly fine with stealing their customer's money. Also, take a lesson from me and dispute the entire amount of the purchase immediately so that you get your money back. Do not trust them to do right by you.


