i am not a technical person, i expected cybepanel easy as cpanel, but actually not... however it is affordable for what they offer and their support team aiming high to solve all issues and reply quick.
Shoiab is a good person
CN
Cody N.
I Don’t Understand How CyberPanel Has So Many Good Reviews
I honestly don’t know how CyberPanel has so many positive reviews. My experience with them has been nothing short of terrible. I’ve used a lot of hosting panels over the years, and CyberPanel is by far the worst. It’s buggy, unreliable, and their support is a complete joke.
The features they advertise sound great—OpenLiteSpeed integration, SSL automation, 1-click WordPress installs, backups, email management—but nothing works as it should. The WordPress installer constantly broke with permission errors, SSL certificates failed to validate without any clear error messages, and backups? Restoring them was a nightmare. Sometimes the restore didn’t work at all, or worse, only restored part of the data.
The email system is even worse. Spam filters are completely ineffective, and setting up DKIM and DMARC is way more complicated than it needs to be. It felt like every feature was only half-finished, and I was constantly troubleshooting things that should have worked out of the box.
What really pushed me over the edge was their support. I purchased their premium plan because I thought it might solve some of these issues. Big mistake. When I reached out for help, their responses were slow, generic, and often completely unhelpful. I requested a refund within their so-called 7-day trial period, but they denied it because I had used a coupon code to make the purchase. Seriously? Refunding a digital product costs them nothing, but they couldn’t even do that to make things right.
I’ve since switched to another control panel, and the difference is like night and day. Everything works as it should, and the support team is actually helpful. I honestly don’t know how CyberPanel has so many glowing reviews unless people are only using it for very basic setups or haven’t tried anything better. If you’re considering it, save yourself the headache and look elsewhere. It’s not worth the frustration.
NY
Ned Y.
Don't waste your time or money
Don't waste your time, money and energy with CyberPanel. The worst service ever. They got hacked few months ago. Their ticketing system is non functioning. Lots of broken links on their sites. Overall the worst overseas service I got.
IH
iwan H.
PT PALU MITRA NUSANTARA
PT PALU MITRA NUSANTARA
PV
Phuc V.
I was deceived and lost all my money within a mere five days.
I purchased a one-time add-on, but I have been unable to use it. The support team assured me that my issue was straightforward, yet several days have passed without resolution. Subsequently, I requested a refund; even though their refund policy is seven days, they refused, citing that I had utilized a discount code they provided. I only sought a refund for the amount I had paid, but they continued to decline my request, resulting in my loss of the entire sum within just five days.
My overall assessment is that the service is subpar, the support is inadequate, and I feel as though I have been swindled out of my money.
JM
Jan M.
V Good Support
Very Good Support Always ready to help, I am using free plan and support team resolve issue with any cost / billing, Free of Charge.
AA
Adesoji A.
Responsive Support Care From Cyberpanel
I needed to upgrade my server OS from Alimalinux 8 to 9, Cyberpanel gave me a good support and walk through untill I completed the process and my server running perfectly ok. Thank you Cyberpanel
MJ
Mindaugas J.
I would like to express my gratitude to…
I would like to express my gratitude to Shoaib for the quick updates to CyberPanel. After the new version was released, I encountered an issue, but he resolved it incredibly fast. The communication and response time from their team were absolutely lightning fast. Thank you once again for your outstanding assistance!