The panel works fine and does what it claims. The customer service staff are friendly and knowledgeable. My request took some time to get a response, but it was an unusual problem and had nothing to do with performance of the panel. (It was a billing issue)
My only real complaint is the panel feels very outdated due to its UI and UX. It desperately needs an update and a rethinking about how to present options and changes to the user to more modern standards.
SD
Seth D.
Cyber Panel & Their Support Is Improving Exponentially
I have been using CyberPanel for several years. Here is an honest Op of my experience:
The Good
CyberPanel by far is the most powerful Open Source platform on the market. Docker built in, SMTP built in, Cloudflare, integrated with Redis and Litespeed. The only expense is for advanced plugin features that make your life easier, which also monetizes / allows them to provide support. Year on end the product continues to improve.
The Friction
Bootstrapping an ambitious Open Source project with limited team and resources. Over the years support has been hit and miss. Sometimes frustrating ( I was on the brink of quitting). Without strong support, if you are not competant in SSH, in the past this would absolutely frustrate anyone enough to have a negative sentiment towards CyberPanel. This said Usman & Shoaib over the years, when they could get to my ticket, they always have done there best to resolve the problem.
The Roadmap and How they are Improving:
Personally, Ive noticed major improvements to UI/UX on CyberPanel. There still quirks as per normal.Yet they have figured how to monetize additional services, like ai scanners, backups, etc. With the addtional revenue streams, THE SUPPORT has drastically improved. They upgraded the support & ticketing portal recently and I can tell you support is 100x better today then when I started using CyberPanel in Cloud Console. I am writing this review today, because I submitted 2 tickets yesterday, revolving around n8n, docker, containers and technical issues. Both tickets were resolved in under an hour, with notations, commments, what was fixed and how I can self service the problem in the futures. 'BLEW MY MIND!' CyberPanel is getting better at this, Keep up the Good Work!
RA
Radowan A.
Everything alright
Everything alright. Now their support is faster than previous time.
OO
Olugbenga O.
I want to appreciate the support…
I want to appreciate the support offered to me by the Cyberpanel team. When I was migrating my VPS server, Cyberpanel offered me a temporary server and moved all my sites, emails and data to the temporary server and back the to the new permanent server without losing any information or data. Also, they help me to solve other problems and offered guidance on how to secure my sites. Thanks a million.
AM
Anthony Michael M.
Support did very well this time round
Still a bit raw from all the drama the last two years but this weekend and today was a good experience. Assisted me with an SSL issue on a domain and helped me resolve 7 sites that just randomly went down with a 503 error. All up and running now.
DA
Dmitriy A.
A convenient panel for controlling VPS
A convenient panel for controlling VPS, if you need to manage VPS personally, then this is a good choice. There are times to which you need to get used to, but no such problems. Support always answered ticks and the problems were solved, there were few of them.
There was a story that everyone was hacked, and it was a problem of people who were not updated until the last update. And I got under the hack, there were backups on the hosting side of me, as well as configured protection simply turned off all the access and blocked everything, so nothing was injured besides the temporary nerves.
I can recommend use.
CJ
Calvin J.
Great free open source hosting control panel
Great free open source hosting control panel with free forum/community support and a variety of paid support options.
I use it on VPS servers to host my own websites and some client sites. It works wonderfully, is easy to setup, maintain and manage, and comes with a whole suite of features, including security, backup, email, DNS and more... to cover pretty much all of your hosting needs.
There are a few little idiosyncrasies / usability foibles that crop up here and there (hence the four stars) but for the most part Litespeed web server's speed and cacheing prowess, alongside Cyberpanel's easy to navigate GUI for server management, makes for a winning combination when it comes to managing your web hosting server.
I have rarely needed support, which says a lot about the stability of the platform, but the few times I have, the answer has been available on the community forum, or direct from the team at Cyberpanel.net via their support ticketing system.
MT
Mohamed T.
i am not a technical person
i am not a technical person, i expected cybepanel easy as cpanel, but actually not... however it is affordable for what they offer and their support team aiming high to solve all issues and reply quick.
Shoiab is a good person