CVS PharmacyReviews of cvs.com

The CVS store 4813 was excellent yesterday. The technician (Lauren) went above and beyond to help assist me. I had two sick babies and was exhausted. Shout out to the young girl that made my horrible day a little more bearable.

Terrible service. 903 Memorial BLVD Springfield TN CVS took 9 hours to fill a prescription, after arriving to pick up medicine at 9 with a text the day before stating it was ready. I understand that stuff happens but Penny gave the worst service ever, mainly because she had no empathy and her tone and look was like she could care less. VERY RUDE!

Terrible service. 6514 Georgia Ave NW, Washington DC CVS took 4 hours to fill a prescription. Worst service ever. Had to continually come back after being told it would be ready.

Never can get them to answer the phone.

Horrible customer service!!!! Took 3 hours to fill my prescription then didn’t have the correct info for insurance. They made me stand in lines again to correct info they should have had on file or asked be about while I was waiting for my prescription to be filled. I thought I would give CVS another try because of prior bad service-I’m going back to Walgreens

The CVS pharmacy in Cleveland on 79th and Euclid is the most disrespectful, rude experience I’ve ever encountered in my life. There were three techs last night, none spoke, and so I did. No response. I spoke again, “ we will speak with you when we are ready”..... I said ok. I’m patient. Ten minutes pass, nothing, they are laughing, chatting unprofessionally, dressed, rude, rude, rude. Finally, not the pregnant one, the one with the braids to her ankles said, “if you want to be served, don’t speak, we will speak to you.”

CVS takes advantage of our older people and those that don't have much knowledge of the internet. I sign up for something I didn't know that they can go right to your bank and help them self by offering things like $ 10 off and another $ 5 bucks or $ 10. I tried to get a hold of someone anyone from their corporate headquarters it just goes around to their answering service where you stated from, they can stop it but not tell they got their $ 5.33 out of your bank acct.

I had the most terrible experience in three of the CVSs that I visit regularly: Eastern Parkway in Schenectady NY, State Street Schenectady, and now CVS Secauses NY. The staff is unable to help when you ask for help, are continuously rude, you never find things in their right place. When you go for a free flu shot, they try to charge you for that, and one has to take care of one's bag/purse as there are pickpockets around (and the staff knows about them) and when one complains to the managerial staff, one is met with hostility and intimidation.