Roses are R.
Zero faith or trust
Zero faith or trust Last month, pharmacy had none of the medication, generic or name brand, and was told it was due to an issue with ordering and with the distributor. My doctor calls a script in, against my better judgement, to CVS. Again, they are out of the medication. I guess it would be too hard to let the patient know or the doctor's office. Instead, I call, call it habit by now due to repeated issues with them not having medications on hand. They inform me that they are all out of the medication. Due to being put on hold for well over 20 minutes, my doctor's office closed while waiting on hold for someone to answer the call. Now, as if doctors don't have enough on their plates? They have to call, as in my case, the script elsewhere. And being another delay for me. Fortunately this isn't a life saving drug or it being a friday. And who knew! Now it is the government's fault because CVS didn't receive the new forms required to order the medication. And it appears they received them late. So how exactly is it that they have run out of the medication in under one month? I guess it was because they didn't have the proper forms. From what I understand. I was told the pharmacist, and it appears CVS pharmacists earn over $120,000.00 per year, who responsible for ordering the medications, was on vacation. No one to take over the responsibilities? They only have 1 pharmacist on staff? Did anyone check before the pharmacist left for vacation that they would not run out of medications,etc. Who to delegate responsibilities to I their absence? If not, why not? So I guess a pharmarcist's vacation takes priority and now, it's the government's fault. Because they didn't receive the proper forms. I guess, they had no idea about the change in forms? I forgot. Someone had a vacation. Don't blame the government. Don't blame the virus going around. This is just more of the same. Customers are paying for that vacation. Without customers there would be no job for someone who gets paid over $120,000.00 per year. I pity any person who places their trust or faith in them. And their stock is dropping. It doesn't sound like it is the government's fault and if it were, why wasn't the pharmacist in direct contact to follow up as to why the proper forms were not in hand. When patients were being told they were out of the medications. And there were delays. I'm sure they were given sufficient notice about any change in the forms. I'm confident that I am not an isolated case in having not been given fair notice, that they were out of the meds, and so as to make arrangements to fill the script elsewhere. And again, no one knows when the next shipment is due to arrive due to a change in the required forms. I guess that isn't part of the job responsibilities for someone who earns a $120,000.00 plus salary is it. Maybe they just need another vacation?