CVS PharmacyReviews of cvs.com

If you use CVS pharmacy, STOP!!! They are the worst company and don’t care about their customers at all! We were forced to switch to them for daughter’s specialized medication last fall. January 1st we got new insurance. We should have had 4 doses delivered since then and we’ve received NONE!!! 6 weeks without meds is unacceptable! They never call to communicate and have even cancelled orders without telling me. When I call, they always have a different excuse! First it was they didn’t have the pre approval. Then it was the wrong department, then it was waiting on “insurance verification”. I called and raised a little hell on Thursday and she was supposed to speed it up. Meds were supposed to arrive Saturday…. Guess what? No meds. No call. I called today and they now need our copay assistance because the copay is $6200!!!! Keep in mind, all this information was provided to them by me or the doctor’s office in January!!!! (And no, we can’t just switch pharmacies… it’s a rare disease and a rare medication, only provided by one pharmacy)

You retards have turned your business into a freaking arcade. There's nobody to help you. Then I have your pinball looking machine that's beeping and booping at you. It's stupid.

The worst website and support ever. MySpace worked better than this ridiculous excuse for a web app. Just randomly changed the pick-up location to from TX to RI. No way to cancel the order, phone support is just useless/clueless AI agent.

This place doesn’t deserve no stars they’re so unprofessional at the 988 Forest Street Dover De. 19904. The pharmacist Keith Hughes was rude unprofessional and all. My doctor prescribed my medication on the 9th they stated they didn’t have it and when the receptionist from my doctors office called they had on hold for 5/10 minutes and I watch them walked around that phone like it’s what they do. So after talking to another associate who by the way filled the wrong prescription for me she stated she ask the young lady was that they only one which she try to blame it on the young lady but she filled it why didn’t she look. Take accountability for your part. Then my son prescription wasn’t even filled after been on since Monday as well. This place is horrible every time I go there it’s a problem. No more going somewhere else.

I live out of state. I am vacationing in Vero Beach, Florida for the month of February. My doc sent a refill request for my med to CVS 8495 us-1 vero beach fl 32967. The pharmacy tech asked to see my ID. I did not have it with me as I did not know I would need it. I have never been asked by my local CVS for my ID. When I told her I did not have it, she asked how I got to the store. I calmly and kindly replied, 'Can you help me understand how your question relates to my prescription?' What really bothers me is that she truly did not think that was an inappropriate question as it had no bearing on my prescription refill. And FYI, I went to get my husband in our car and he came in with his ID, I got my script.

I would give this company a zero if it was an option. I spent 3 hours trying to get some simple information on pharmacy bills and could not complete this task. They have 3 different websites for CVS, CVS Caremark & CVS Specialty, 3 different support groups for each of these divisions of CVS and I need 3 different accounts to login for each of these. They are truly three separate companies. Today I called to pay 1 of the many bills my daughter has and they said that she does not show a balance. Why do I have a stack of bills from them if that is the case. This company is a nightmare to work with. If you have options I would strongly recommend steering clear of CVS.

Lance at 8560 hulen st. Fort worth texas waited on me at the pharmacy window. Was so pleasant and help me with all i needed. He did his job pleasant and efficient and such a pleasure i ask his name and told him i would leave him a amazing reveiw bacause he deserved it. So i kept my promise and truely hope he Sees this.

I got half my order , the worst website ever! Can't review my order Do not order ,at CVS website @