CVS PharmacyReviews of cvs.com

needed Dr. approval to refill Rx - would take two days - transferring rx to Walgreens

This pharmacy is horrible I have been on the phone on hold for over an hour just to see if they filled my prescriptions. They are obviously short staffed. It’s not like nitroglycerin is important or anything. Horrible pharmacy more like a factory mentality.

I would give a 0 but not an option. The policies of the pharmacy are put above my doctor's recommendations and my health. I have had problems with my prescription for 5 months straight. The pharmacist appears to be above my doctor until they call him and then it gets filled. Tried to give me a 7 day supply instead of 30 day supply once. Every time is a different issue. This time I had surgery and couldn't get my meds when the dr prescribed. Had to wait (in pain) for days. Thanks CVS ( stands for ...cust voice is sh..).

CVS Hwy 58 Chattanooga,TN This is not the first or second time I’ve had problems with them. But after a while you just get sick of bad customer service. They are out of medication a lot and never apologize or helpful by calling to let you know. Put my prescription on hold that they have been filling for years and the cashier gave me some stupid reason that didn’t make since and tell me to come back in 15 minutes. I sit in my car for 20 minutes at front of store with my grand kids and pull up to drive thru again and another cashier tell me another stupid reason why it’s still not ready and it’s going to take another 15 minutes. I will never use Hwy 58 again. Need training in customer service call Chick-go-A they may be able to teach you all some customer service etiquette. I see on the web site that there’s a lot of complaints they must not care about their customers. I just transferred my prescription to another pharmacy.

I’ve had problems a couple of times with the CVS near my house. Never got satisfaction anytime I complained. During the Covid virus they did not accept any returns. I asked if there will be a problem to get money back although it will be past their normal 60 days return when they finally will take returns. I was told there will be no problem getting a refund if I have a receipt. Finally last week I tried to do my return. They told me only store credit. I spoke to the shift manager at that time and he said store credit only too. I complained to Customer Service where I had to call 3 times because I kept getting cut off after a 15-20 min wait each time. Finally an hour later spoke to a guy named Eric. He took the complaint and told me the district manager Omar will call me. Needless to say Omar never called. This is a VERY GREEDY COMPANY WHO DOESN’T CARE ABOUT THE CUSTOMERS AT ALL. Instead of giving customers proper refunds because they could not do timely returns due to no fault of theirs, THEY FORCE YOU TO TAKE STORE CREDIT JUST TO KEEP ALL THE MONEY. In other words THEY’RE LOOKING TO PROFIT OFF THEIR CUSTOMERS DUE TO THE COVID VIRUS. My family gives this lousy, greedy company thousands of dollars in business every year because our medical insurance forces us to use them and they can’t even give me back $12 on a small return. CVS IS DISGUSTINGLY GREEDY AND THEY DON’T CARE AT ALL ABOUT THEIR CUSTOMERS!!!THEY ONLY CARE ABOUT MONEY AND IT’S NEVER ENOUGH.

Cvs Marion,Illinois is the worst place I have ever been employees talk rude to people and exspect them not to say anything back just because someone is in a wheelchair does NOT mean that they do not understand what was said to them, I will never use this store for anything again ever it was their store manager who treated me like I was a moron then when I replied to her she said well you won't get anything from here with that attitude all the while setting on the floor doing nothing just because she was having a bad day she didn't have the right to take it out on others anyways customer lost hopefully they will get better employees in the future

Pharmacy at Landmark drive is the worst!! Incompetent employees and they Never have medications in stock! Why kind of pharmacy is Always out of insulin!! Go elsewhere!! I am!! They are terrible here!!! 😡😡

Online returns took 1 hour of being on hold, having to give info to a overseas operator, then finally being transferred to a rep. in the USA. There are none CVS actually locations like in CA and in CO, there are only pharmacies inside of Targets so returns are not possible.