CVS PharmacyReviews of cvs.com

I was there recently to drop off a prescription, and wait for it. I got there at about 1:50p.m., and had to wait until 2:00, because the entire pharmacy shuts down for lunch. I was told it would be about 10 minutes to fill prescription. After about 15 minutes, I asked if I could get a shingles shot. Yes, but I would have to wait. I said no because I THOUGHT my prescription was about to be done. Well, 10 minutes turned out to be 40 minutes. I went back today to get the shot, got there about 1:20, was told to come back at 2 because they all go to lunch at the same time. That policy is so not customer friendly, but it's CVS, and they don't care. I called another local pharmacy to ask about their hours, and they said they do not close for lunch. I'm going to transfer my prescriptions there. The service can't be any worse. I've gone to CVS for a long time, and they make a lot of money off of me, and now with this lunch policy, I have officially had enough of their horrible "customer service."

It's not the first time but it is the last time I ever go to CVS they never honor the GoodRx coupon literally it's 15 to 20 some dollars more every time this time I did not get it and I'm getting it from the Publix pharmacy who's honoring the GoodRx coupon

Wish you could put a 0. Worst customer service. Signed up for vaccines and went to store in Target in St Louis Park and didn’t have my appt. No I’m sorry just so sad too bad. At York ave store provider could send in scrip a month in advance and never ready. I am a physician with a large health plan that utilizes CVS. Maybe we should get that changed.

I do not understand how the pharmacy has 4 technicians but only 1 mans the cash register. Even when another person sees you or walks by you all they ever say is "Be right with you." Then you see them chatting or returning something at the back. Customer service does not seem like a high priority in the Woburn store. This has happened on numerous occasions.

My insurance made me move my prescriptions to CVS. I used Kroger Pharmacy for over 20 years without any problems. So I moved all of my prescriptions to CVS and asked that they be automatically be refilled. On 5 different occasions I was down to my last couple of pills and called to inquire and was told that my prescription was at a different store. I asked for them to be moved to my primary location, only for it to happen again. Today I noticed that I was down to my last several pills and didn't get notification. I called the store and the automated system hung up me twice before I could speak to someone. On the third call i was talking to the person and their system hung on me again. I waited hoping they would call me back and they didn't. On my fourth call after inquiring i was told that they were out of the medicine, so I asked what am I to do. I was told that I could call several other stores to see if they had it in inventory. Frustrated I asked are you telling me to call around, then he said he could try for me after the challenge. So he told me that I could call them and they could transfer my pickup at the other store for this refill. I asked would they transfer it back he said no that it was my responsibility to call them to have it transferred back to their store. This so frustating. So by all means if you are looking for a pharmacy do NOT use them, they make you work to keep up with everything and you have to call them. I wish I could go back to using Krogers

I would like to commend Miss Shakayla Bell, an employee at CVS Pharmacy in Marina, CA. I witnessed firsthand how she upheld the highest standard for customer relations that has become the hallmark of business advertisements but are seldom practiced. It was refreshing to see this young lady gallantly fend off spurious comments concerning her competence by maintaining her composure with a ready smile and the exercising of patient perseverance toward a rude and condescending customer. I love it that this employee meted out kindness in response to someone wanting to tell her how to do her job by taking great care to listen and skillfully attend to her abuser’s needs. Immediately following this encounter, Miss Bell quickly collected herself to competently assist the next customer in line—me.

The CVS in One Loudoun is consistently the worst pharmacy in the universe. I refuse to use them but my children still do (I’m working on them to switch). The CVS pharmacy employees are painfully slow and remarkably dull witted. I know there’s an employee shortage but I find better employees at fast food restaurants. Go anywhere else!

This is very Bad Pharmacy store either to contact or know the status of the prescription.