Custom Pet GiftsReviews of custompetgifts.co

TERRIBLE CUSTOMER SERVICE! The ad clearly said that if the picture provided would not work for engraving they would let me know. I finally received the keychain and could not make out the picture. It looked like a blob and I was not happy. I reached out to Laila C. and told her how i felt and wanted to return. Her response was that she thought it looked fine. I'm the customer and I am not happy and wanted to return it and that is all she had to say. Beware! They clearly don't care about your satisfaction.

My wife loved the blanket!

Was sent the wrong size chain, the customer service person was pretty rude . It took making a video on Instagram to get any kind of resolution. They sent me a new chain after I had already purchased a different one from a store near me. There are other companies and independent artists doing pet photo jewelry. I recommend shopping around.

I love my parakeet necklace

When ordering the keychain the website had an estimated arrival time of 5-10 business days. It took 25 days to receive the keychain. I ordered as birthday gift 2 and a half weeks before the birthday and it did not arrive on time. When speaking with customer service 14 days after placing the order (10 of which were business days) I asked the employee if once the item was completed they could overnight the shipment to arrive on time. She never replied. I asked for an update and she said the item is in the final stages of production and will be shipped out soon. Never acknowledging the overnight shipment request. The item final arrived 25 days after placing the order. 5 days late for the birthday present. (The keychain looks great) Customer service and time of production are not so great.

Absolutely beautiful work of art! I ordered a necklace and then ordered a keychain. They both look just like the pictures I sent. Very pleased with them!!

Loved my necklace though the chain broke after repeated use, the engraving was gorgeous 10/10

This was the best gift. I first ordered two and I was sooo pleased. I have given to 8 of my family members. Excellent!!!