Carrie R.
Very great customer service!!
Very great customer service!!

Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Salons & Clinics · San Francisco, California
Excellent
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Excellent

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1,322 approved reviews, newest moderated first
Carrie R.
Very great customer service!!
Christie T.
Was having trouble editing my shipment so I contacted them through text messaging. Quick response even on a holiday weekend! Very helpful and got the issue resolved!
Paulina K.
For some reason, I got charged a box but never received the text alert: your Curology will ship in 2 days, like I usually do. So they gave me a refund this one time and are investigating why I didn't receive the text alert.
Alexandra K.
Resolved all my frustration with my account and shipment
Yas L.
Nice, love, como ellos son tan amables, I was so worried about my package and they helped me solve it. I really appreciate it.
Rebekah L.
Customer service was very helpful in giving me the aid I needed. And very good products! Love Curology.
Toronda
I requested a refund for a product that I refused because I was unaware that I even had a subscription and they refused to give me a refund and since I don't have the product that was sent back, they got $89.90 from me for free. They sent me an email saying they don't do refunds but I when I went on the website, this statement was dated 7/3/2024. I requested a refund back in June. Customer service is horrible and I will never trust a company who takes from it's customers.
Response from CurologySep 13, 2024
Good afternoon! I am so sorry to hear this and I want to help find a solution to help resolve your less-than-stellar experience. Please reach out to us again at success ([email protected]) or text us directly at (415) 200-2060 at any time.
Blaze
All I needed to do was tell the costumer service team about the delivery mix-up and they immediately sent out another package!