Your Curology formula is a unique mix of prescription ingredients you can’t get off the shelf — chosen for your skin by an online dermatology provider. We believe in personal, effective skincare. That’s why we work one-on-one with you to create a custom prescription cream — made to clear anything from acne and blackheads, to fine lines and wrinkles. No drugstore product is this customized. Curology uses your photos, your history, and your goals to pick prescription ingredients just for you — and mail a custom cream to your doorstep. Members can choose the plan that works best for them — just the custom cream, or the full routine, including the cleanser and moisturizer. All Curology products are made in the USA, vegan, and leaping bunny certified. Follow us on Facebook and Instagram @curology #curologyjourney
Curology (curology.com) has 1,322 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
curology.com
Website
curology.com
Category
Salons & Clinics
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
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I’ve always had clear skin but when I turned 30 I began to get horrible hormonal acne along my jawline and neck. It was so painful and became so bad at one point I had to get antibiotics due to infection, anyways that’s what pushed me to try curology and I’m really happy I did. Not much changed the first two weeks but after that my skin became clear, moisturized and bright. It looks and is noticeably healthier. I’ve been using it for a year now and don’t think I’ll ever stop. I will say, I can only use any of the products once a day MAX. I’ve tried using the moisturizer in the morning and at night and my skin is far too sensitive, as I began to get chapped around my chin and mouth. That’s really the only “hiccup” I’ve had and honestly my skin is so good now I use minimal makeup and recommend this to anyone and everyone.
Response from CurologyNov 12, 2020
Hi Caroline,
I'm so sorry that you've had to deal with painful acne, but I'm so glad that Curology has worked so well for you. I hope you continue having an amazing skincare journey!💜
Best,
Victoria & The Team @ Curology
AL
Allison
Curology ruined my skin
Curology ruined my skin. At first, my skin was noticeably clearer. About a month into using the regimen, I began to break out in hundreds of tiny breakouts along my jawline and cheeks. It was incredibly strange, not quite a rash- nor your average pimple. (I had assumed this to be some level of purging. I only wish I could go back to have stopped using it, then). I continued, and soon my skin was smoother than ever before. I rarely received a single breakout. My skin was remarkably clear. That was- until it was exposed to the average detergent or fabric softener. Suddenly, my skin was hyper-sensitive to the products I'd use to wash my bed linens and clothing. I would get the same, insane breakouts as I had in the beginning. Breakouts that were exacerbated by the products. I immediately switched to a completely new routine (my core products being from Kiehl's). And my skin became significantly less sensitive to the detergent/softener issue. I also switched to opting out of softener, and began using sensitive, fragrance-free detergent (All Free and Clear- the only one that currently works for me). But my skin has never fully healed from this allergic development. I'm now permanently allergic to most detergents and all softeners, thanks to Curology. It's been a year since I stopped using the brand. I only hope this damage will eventually reverse.
Response from CurologyNov 12, 2020
Hi Allison,
Thank you so much for reaching out to Curology and letting us know about your concerns! I'm so sorry to hear that you are feeling frustrated. Let's see if we can clarify a few things for you.
First, to give you a little more background in general, it is possible for skin to temporarily become more sensitive when using anti-acne ingredients, especially at first. Additionally, one can develop allergies or sensitivities to personal care products at any point, at any time, even if they were well-tolerated before.
It is hard to say for sure, though, as everyone's skin is different. If you are a Curology member and haven't done this already, I highly encourage you to reach out to your Curology medical provider to discuss your skin concerns. They are happy to help and may be able to provide you with specific recommendations!
With that said, if you are using our prescription products, and they are not working for you, we completely understand, and you may be better served by an in-person dermatologist.
If you need help finding an in-person dermatologist, you can ask your primary care physician or other local healthcare provider for a recommendation, or visit the American Academy of Dermatology site: https://www.aad.org/find-a-derm. We only want what's best for you! 💜
Best,
Victoria & The Medical Team @ Curology
AM
Amaya M.
Love it
I have been using Curology for about a year now and it has become part of my life. I am more prone to small break outs here and there but overall curology leaves my skin feeling clean and fresh. I love that it is shipped right to my door. Only bad thing is i often run out a few days before my new pack arrives and those few days without it can be frustrating.
Response from CurologyNov 10, 2020
Hi Amaya,
Thanks for the glowing review!
If you're running out a few days before, it might help to adjust your shipments. You can do this by logging in, clicking on "Shipments" in the top right corner, and then clicking on "Reschedule" in the bottom left.
I hope this helps, and that you continue having an amazing skincare journey! 💜
Best,
Victoria & The Team @ Curology
EG
Essence G.
Didn’t last long enough
Curology was great for my skin, but for 60 dollars every 2 months was too steep especially when no matter how little I used, I would always run out before the next shipment came. So why spend all that money for a product you only have for a little over a month. If the product lasted longer I would feel like it was worth my money.
Response from CurologyNov 5, 2020
Hi Essence,
Thanks for reaching out! I'm sorry you've been running out of product. We recommend applying a thin layer to last through the month.
I appreciate your feedback and will bring it back to our team. 💜
Best,
Victoria & The Team @ Curology
SG
Shambhavi G.
The best skincare you could ask for!!
I have been using curology for over a year now, and I have never seen my skin so damn clear! Since I was 12 years old, my skin always had pimples, and all sorts of them. Trying all the new skincare products in the market, juice cleanse, it was all a part of my life. I haven't touched any of my skin care medications in over a year now, and it hurts me to not have discovered this sooner.
I made all my family and friends try curology, and they feel the difference too. Highly recommended!!
Response from CurologyNov 5, 2020
Hi Shambhavi,
I'm SO glad that Curology has helped clear your skin! Thank you for choosing us for your skincare journey, and trusting us with your skin. I hope you continue to see amazing results. 💜
Best,
Victoria & The Team @ Curology
KW
Kali W.
Great service and great product!
I'm very impressed with Curology. I purchased the $5 trial, and I've had it for about two or three weeks and it's already doing wonders for my skin! My face feels so refreshed every time I use it! Due to financial reasons, I cannot afford to continue the subscription, but if I could I definitely would. While the subscription is expensive, it seems reasonable enough, especially since it is customized for each person by certified dermatologists. Plus, the packaging is very professional.
Putting the product aside, the customer service is amazing, and I got quick and friendly replies back to all of my questions. They also talked with me about concerns they had about my nut allergies and led me through what to do. Even on top of that, the package came right on time, not even a day late.
Overall, this was an amazing product and I highly recommend!
Response from CurologyNov 5, 2020
Hi Kali,
We're sorry to see you go. We really appreciate the glowing review, it makes us really happy to hear. Hopefully, we'll see you again soon. 💜
Best,
Victoria & The Team @ Curology
LE
Leotxmom
I like the packaging and personalization…
I like the packaging and coming straight to my house. I don't have acne or major skin issues, just wanted to lighten some dark spots. I have been using the products since August when I was lured with the free trial for my bday month. The trial wasn't enough for the amount of time and then I wanted a month to month option but they charge you for a 2 month kit even though the products don't last that long. I was stingy with the products maybe 1.5 pumps because when I picked it up it felt light and it still hasn't lasted. Also looking at the products, it looks very cheap/low quality. Since my skin is typically good, I haven't had any breakouts. I will say it feels nice after but I am not sure this is worth the money. Just my opinion. I think I will keep one more 2 month period and then cancel. Back to the stores I go....
Response from CurologyOct 31, 2020
Hi,
I'm sorry that your trial did not last you the full month. We recommend using a pea sized amount to last through the month. In terms of product, our 1-month trial holds 12mL while our 2-month holds 24mL.
The formula comes in a bottle that protects the formula that is inside, we apologize if you found it unappealing. We'll bring your feedback back to the team.
Hopefully I can clear up the billing confusion.
You are billed based on what you selected when you sign up, but if you wanted to switch from 2-month kit to a 1-month, you can sign in, and click on "Subscription" in the top right corner. Then under "Manage Subscription" you'd click on "Change what is in your box" and it will lead you to the page where you can select "Small Bottle".
Hope this helps! 💜
Best,
Victoria & The Team @ Curology
AL
Alianna
Be Careful!!
Curology completely ruined my skin. At the time I started curology I only had a few cystic pimples at a time around my chin/jawline. I had heard great things about curology, so I figured I'd give it a shot. I was hesitant because having struggled with acne for a while, I knew that topicals sometimes are not effective for cystic acne. However, I was NOT expecting my skin to get ten times worse than it was. I used curology every night from mid June to the end of October, so I should be way past the "purging" phase. My skin is SO bad now. My cystic acne spread up my cheeks (where it has never been before) and all around my jawline. I even get some on my forehead now, which had never been a problem. My skin is so inflamed and painful and just keeps getting worse and worse. The old cysts won't heal, and new ones keep popping up. Not to mention the terrible hyperpigmentation. The only thing I changed about my diet in this time was that I stopped eating sugar, so if anything that should have made my skin better. That being said, curology was the ONLY factor that changed, and it's pretty clear that my skin is now so terrible because of this product.
I do know that other people have had great results with this company, but I personally did not. My provider was excellent and very informative, so that's where the one star is coming from.
Overall, I am really really disappointed, and even more upset that I spent so much money on a product that destroyed my skin. And not to mention, I just ordered a new bottle two days ago before I made the connection that this is what's causing my break outs. I tried to reach out to customer service to cancel the bottle and request a refund, but the bottle shipped before they got a chance to reply (I still haven't heard back). Just very frustrated with this whole process.
Response from CurologyOct 31, 2020
Hi Alianna,
I'm so sorry that Curology did not work for you! I understand how frustrating that might be. While Curology works for many, it might not be the best fit for everyone.
Our customer support takes 48 hours to respond, but if it has taken longer, please let me know. Do you mind leaving your name and number so that I can look into this for you as well? 💜
Best,
Victoria & The Team @ Curology