CURLSMITHReviews of curlsmith.com

Response from CURLSMITHOct 15, 2025

Thank you for your honest feedback! We’re glad to hear the ordering process is easy and that most of our products work well for your hair. We’re sorry the new shampoo didn’t quite suit your hair and caused dryness — everyone’s hair is unique, and sometimes a product isn’t the perfect match. Sticking with your usual favorites is always a great idea! If you ever want recommendations for more moisturizing or gentle shampoos to try, just let us know. We’re here to help!

Response from CURLSMITHOct 15, 2025

Thank you so much for your wonderful feedback! We’re thrilled to hear that CurlSmith has helped make your wavy/curly hair healthier and that you’re enjoying the ease of ordering and fast shipping. We’re also glad to know you’re taking advantage of our rewards program — those discounts are a great way to treat yourself while caring for your curls! Thanks for being part of the CurlSmith family. We’re here whenever you need us!

Response from CURLSMITHOct 15, 2025

Thank you so much for your honest feedback. We’re sorry to hear the scent of the product was stronger than you expected — we understand how important this can be, especially when a product is labeled fragrance-free. You’re right that while our formulas avoid synthetic fragrances, some natural ingredients can have their own distinct scents, and we appreciate your point about the label clarity. We’ll definitely pass this along to our product team for consideration.

Response from CURLSMITHOct 15, 2025

Thank you so much for sharing your experience! We’re thrilled to hear that the Shower Style Fixer is working brilliantly for you. We understand that ordering directly can sometimes feel uncertain, especially with mixed reviews out there, so we’re really glad your experience has been smooth and positive. If you ever need any help or have questions, we’re just a message away! Thanks again for choosing CurlSmith!

Response from CURLSMITHOct 15, 2025

Thanks for reaching out, and I’m so sorry to hear your curling wand still hasn’t arrived — I know how frustrating that is! I’ve checked your order, and it was shipped on Wednesday, October 1st, 2025. It looks like there’s been a delay within the carrier network, which is unfortunately outside of our control, but I completely understand the inconvenience.

Response from CURLSMITHOct 15, 2025

Thank you so much for sharing your experience and kind words about our products! We really appreciate your support. It’s great to hear that the Flawless Finish Hairspray is working well for your styling routine, especially since you use a blowout and Velcro rollers. While many of our products are designed to enhance natural curls and waves, we love hearing how they fit into different hair routines and preferences.

Response from CURLSMITHOct 15, 2025

Thank you so much for your lovely feedback! We’re happy to hear you’ve found our shipping speedy and our helpline helpful. It’s exciting that you’re starting your CurlSmith journey — trying new products can definitely be a fun process, especially with gray/white and wavy hair. Our protein products are a great place to start, and if you don’t wash your hair often, they can really help maintain strength and moisture in between washes.

Response from CURLSMITHOct 15, 2025

Thank you so much for your wonderful feedback! We’re delighted to hear that our products are working well for you and that you find them easy to use and order. We truly appreciate your support and look forward to continuing to help you with your hair care needs!