Culiau StoreReviews of culiau.com

Response from Culiau StoreSep 25, 2023

Thank you for reaching out and considering placing an order with us! We're delighted to hear that our team was able to promptly and efficiently address your inquiries. If you decide to move forward with an order, we're confident that you'll have a smooth and enjoyable experience with Culiau. Should you need any further assistance or have more questions before placing your order, please feel free to ask. Looking forward to serving you soon! Best regards, The Culiau Team

Response from Culiau StoreSep 25, 2023

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the Customizer. It's fantastic to know that it's meeting your expectations and making engraving a breeze on various surfaces. We always strive to provide top-notch products that our customers love. Our team at Culiau truly appreciates your kind words regarding our customer support. We're here to assist and ensure a smooth and enjoyable experience for every customer. If you have any more engraving to do, we're here to help you every step of the way. Thank you for recommending us! Happy engraving! Best regards, The Culiau Team

Response from Culiau StoreSep 21, 2023

Thank you for your kind words, Hilary! We strive to provide excellent customer service and we're thrilled to hear that your return request was handled to your satisfaction. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! 😊

Response from Culiau StoreSep 19, 2023

We sincerely apologize for the delay and any inconvenience caused. We've been experiencing a high volume of emails and are working diligently to address each one. Your order is important to us, and we understand your frustration. Rest assured, we are taking steps to expedite the processing and will provide you with updated shipping information soon. If you still wish to cancel, please let us know, and we'll proceed accordingly. Your patience is greatly appreciated.

Response from Culiau StoreSep 19, 2023

Thank you so much for your kind words and feedback, Luus! We're thrilled to hear that you're pleased with the customizer and our customer service, especially Carla. We appreciate your understanding regarding the usage while charging. If you have any more suggestions or need further assistance, feel free to reach out. Happy creating!

Response from Culiau StoreSep 19, 2023

Nous sommes désolés d'apprendre que vous n'êtes pas satisfait(e) de votre expérience avec notre produit. Nous tenons à vous assurer que notre équipe s'efforce continuellement d'améliorer la qualité de nos kits et services. Si vous avez des préoccupations spécifiques ou si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter directement. Votre feedback est important pour nous, et nous ferons de notre mieux pour résoudre tout problème que vous pourriez rencontrer.

Response from Culiau StoreSep 19, 2023

Vielen Dank für Ihre positive Rückmeldung! Es freut uns zu hören, dass der Customizer Ihren Erwartungen entsprochen hat und Sie damit zufrieden sind. Es ist großartig zu wissen, dass er Ihnen ein angenehmes Graviererlebnis bietet und fast wie ein normaler Stift funktioniert. Wir schätzen Ihre Weiterempfehlung sehr und stehen Ihnen jederzeit zur Verfügung, falls Sie Fragen oder weitere Anliegen haben. Viel Freude beim Basteln und Schnitzen!

Response from Culiau StoreSep 19, 2023

Dank u wel voor uw geweldige beoordeling! We zijn blij dat u zo tevreden bent met de graveerpen en dat deze goed bij u in de smaak valt. Draagbaarheid en een langdurige batterijduur zijn inderdaad belangrijke aspecten van ons product. Als u ooit vragen heeft of hulp nodig heeft, aarzel dan niet om contact met ons op te nemen. We staan altijd klaar om u van dienst te zijn!