Cub CadetReviews of cubcadet.com

Poor part back up excuse after excuse my ride on has been out for 3 months due to not getting parts

The cub cadet xt1 model 13aka9ct596 as a carburetor problem the chock spring will break and the electric fuel shut off dose not work all the time it will fill the cylinder full off gas then leak out the carb by the hot muffler I had to put a fuel shut valve in line to fix this problem NOT GOOD

Purchased a brand new $4700 riding mower in May 2024. As of today the dealer has had it longer than I have owned it. I have mowed with it 3 times since purchasing and had to take it back for repairs. They have replaced numerous parts on it and are still waiting for more parts. Owned my previous Cub Cased mower for over 9 yrs and loved it. At this point I have asked to either get another mower or refund me my money. All I get, is the run around from Cub Cadet. Definitely don’t recommend anyone purchasing one. Why would anyone spend that kind of money when the product is obviously defective. Poor customer service on top of it.

Bought a Cub Cadet xt1 on May 29th and still haven't been able to use the more they unloaded it from the trailer and something on the steering broke the technician said he would try to find the part and come and fix it well three weeks later I'm still without a more never ever buy a Cub Cadet you cannot get a hold of anyone at customer service

Order mulching blades on May 20th and now it is June 11th. Supposedly only supposed to take 3 to 5 days to ship. Tried calling and am put on hold for a long time and never get an answer. Will never order from their website again.

Once they have your money, you're on your own I've waited in a chat room for 1/2 an hour and nobody came to answer a question Currently I'm on hold for over an hour on the phone and STILL haven't been able to talk to anyone I spent $4000 on a lawn mower that was supposed to be here in a week. It's not and I have ZERO updates and I can't even talk to anyone to see what's going on

CUB CADET XR Græsrobot. Ekstremt dårligt og dyrt produkt. KØB ALDRIG CUB CADET!! Hovedprint i stykker efter 3 sæsoner (15 måneder). Pris robot 21.000kr inkl opsætning. Reparation af hovedprint og GSM modul 12.000kr. Deres support kan overhovedet ikke hjælpe. De siger bare “Det lyder mærkeligt” når man beskriver udfordringen. De vil udelukkende kommunikere pr mail, ingen telefon. De afviser ALT selvom man har bevis på, at fx GSM modul er gået i stykker under garanti. KØB ALDRIG CUB CADET!!

Just got off being on hold for the 2nd time for 1hr 10 mins contracting cub cadet. First time I was on hold for 1 hr 2 mins. All I am trying to get is an honest answer about when my bagger I ordered May 16th for the LT 46 I purchased new. I was told the first time I called it would arrive 3-5 days after May 27th.... Surprise.....No bagger... I then called today, June 7th. Now I am told my bagger will not be here until after June 12th, after being on hold for 1 hr 10 mins. Not to mention my C.C. has had the amount from cub cadet charged for the bagger 4 times now...Of course the person I spoke with today has no idea how this could have happened. But, apparently this is ok, I am just a VERY UNHAPPY CUSTOMER. My suggestion would be to future buyers is to buy JOHN DEERE. where most places you have an actual Dealer that you can go to and actually order parts from..