Cruises.com is the smart way to book cruise vacations. Combine the cruise lines' offers with exclusive Cruises.com offers for the most value at sea. Cruises.com customers are able to easily book online or call 24/7
cruises.com (cruises.com) has 567 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing567 approved reviews, newest moderated first
Mike M.
Joe (33385) was absolutely amazing! He was very knowledgeable and took the time to make our cruise perfect!
Response from cruises.comDec 5, 2022
Thank you for taking the time to leave us a review. We are happy you had an amazing cruise booking experience with Joe. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
Tara
Anita is awesome! She has an eye for details and she’s very responsive. We love using her for booking our cruises. I enjoy shopping for cruises in one location and the ability to filter cruises by dates, ports and length is great.
Response from cruises.comDec 2, 2022
Thank you for your kind words and this wonderful review! We're so glad to hear that you had such a great experience booking your cruise vacation with us. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Susan K.
I love the ease the booking our cruise to Bermuda 🌴. I also love the price!!
Response from cruises.comDec 2, 2022
Thank you for your review. We are incredibly happy to hear that you are pleased with your easy cruise booking experience! If you have any questions, we're always happy to help! Thanks again and happy cruising!
Irving F.
When I called, the agent starter doing everything thru the BJ's travel service (which at seems they operate), not Cruises.com. I had several questions concerning promos and she could not answer them. I ended up booking myself and picking what I felt was the best for me.
Response from cruises.comDec 3, 2022
Thank you for leaving us a review. We appreciate you choosing to book with us! If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!
J.A. Rose N B.
Cost and service poor to very bad.
Response from cruises.comDec 2, 2022
Thank you for leaving us a review. We’re sorry to hear that we delivered less than a remarkable experience. Our Customer Experience Team is available 24 hours/day. Please feel free to chat with us online or call us directly at (800) 288-6006.
Robert B.
Overall the process of booking a cruise through you guys has been surprisingly pleasant , We do most of our booking online and do not require a lot of changes or request any special needs But I will say once I called on a previous cruise in regards to pre paying our gratuities. And whoever the guy was - was extremely unpleasant and seemed liked he didn’t want to help me resolve this issue . But overall Cruises have been pretty decent to deal with Robert Becker
Response from cruises.comDec 5, 2022
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. If there's anything further we can do for you, we are here to help! Thanks again and happy cruising!
Consumer
Totally capable and had all the information readily at hand.
Response from cruises.comDec 2, 2022
Thank you for your kind words and this wonderful review! We're so glad to hear that you had such a great experience booking your cruise vacation with us. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!
Larri
Our Cruise.com rep, Lennetta, heard our desires and needs for a cruise my husband and I wanted to take. We have an upcoming cruise on June, 2023. We could not be happier. Great price on cruise and flights.
Response from cruises.comNov 29, 2022
Thank you for your review. We are incredibly happy to hear that you are pleased with your cruise booking experience! If you have any questions, we're always happy to help! Thanks again and happy cruising!
