Gina
slow delivery, do not believe the website delivery times
I placed my order on 4/10, and added the $18 "skip the line" fee so that the gift could get to my son for his birthday and before he moves. I was hoping that the package would arrive by today. Looking on the website, no movement, even though I approved the artwork the same day as I ordered. The order is not even printed. I have contacted Crown and Paw, no response. If I hear nothing from them in the next day or do I am contacting my credit card company and reversing the charges. This is ridiculous.
Response from Crown & PawApr 23, 2021
Hi Gina, thank you so much for your feedback. We are sorry that the whole experience has not been pleasant to you. It seems that there may have been an issue with the delivery. We are hoping you can provide us with an opportunity to improve your personal experience with us. We have reached out to you through the email address associated with your order hoping to resolve this issue. Kindly check other folders in your mailbox as well for the email that we sent to you! We'll wait for your response. Thank you for choosing Crown and Paw!❤️👑🐾


