Howard
Great experience
Great experience and wonderful webinars

Crowd Street is a leading platform for direct-access private market investing. The company offers a carefully selected marketplace of alternative investment opportunities that have historically only been available to a small group of people. In addition to providing advanced tools, research, and insights to help investors confidently explore these exclusive opportunities, Crowd Street is also building a member experience rooted in trust and experience – working to further bridge the gap between investment opportunities and our members' financial ambitions. Learn more at https://www.crowdstreet.com/.
Crowd Street (crowdstreet.com) has 152 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Manhasset, New York
Excellent

Investments & Wealth · Greatneck, New York
Excellent
152 approved reviews, newest moderated first
Howard
Great experience and wonderful webinars
Kevin
The Crowdstreet platform is really solid and makes the investing experience as simple as it can be. I also appreciate the portfolio feature, which aggregates the different investments and lets you see all investment details, distributions, communications, and tax documents in one place. I wish all of my investments could be put on their platform!
Barry
Overall the opportunities offered have been interesting and investment worthy. I've had numerous issues with the platform in the past and the lack of timely customer service can be frustrating.
Response from Crowd StreetAug 10, 2021
Hi Barry, We appreciate your feedback! It’s great to hear that you have found value in the investment opportunities on our platform, and we’re sorry that there have been some bumps along the road. We acknowledge that our team has struggled in the past to meet investor expectations for response times, but we’re happy to share that the team has grown substantially in the past six months. We realize this doesn’t change your past experiences with us, but please know that we’re listening to customer feedback such as yours, and we’re actively working to address these concerns. Thanks again for your review, Barry, and if we can be of any assistance, please email [email protected] or visit our Help Center here: https://crwd.st/HelpCenter Regards, CrowdStreet Customer Relations
Tom B.
Exception service / easy to navigate
Chris S.
Nothing is perfect - so a 4.5 out of 5 would be most appropriate. Crowdstreet offers investment opportunities in a variety of real estate sub-categories but focuses on the most relevant ones in the respective economic environment. Over the years, offering sizes have increased and sponsor tenure and reputation have improved. The investment process is straight forward and, with the new visual support, highly intuitive. A thing to improve would be more proactive communication approach for deals that have been sitting idly in the user's transaction area. Other big plusses are the weekly StreetBeats videos, providing timely market updates, and the longer research presentations on the industry.
Response from Crowd StreetJan 11, 2022
Hello, We appreciate your review, Chris! We’re glad that you have found value in our platform, and we acknowledge your feedback in regards to providing more proactive communication for certain deals. As a direct-to-consumer model, the tools at our disposal are limited in terms of influencing sponsor behavior, however, we are continuously reviewing our processes and trying to improve our leverage. In addition to our existing review processes, our Investments team's scope is expanding to include the full lifecycle of the asset. Doing so will give us increased visibility as well as leverage with sponsors, allowing us to set even stricter requirements for reporting compliance during the review process. This doesn’t change the risk inherent in investing, but we do believe it will help increase sponsor accountability. We hope this explains things a bit more, and if we can assist you in any way, please let us know by emailing [email protected]. You can also access our Help Center at any time by visiting: https://crwd.st/HelpCenter Regards, CrowdStreet Customer Relations
Paz
CrowdStreet has been a fantastic tool for me to find and track my direct commercial real estate investments. It adds an extra layer of diligence to increase my confidence in the investments presented. Additionally, it makes tracking all my investments in one place very simple and easy.
Robb B.
Looking forward to continued feature expansion on the portal for both end users and sponsors. Would like to see some integration functionality with other third party service providers for better accounting/data set work flows.
Eric
The platform is incredibly easy to use. Crowdstreet has done an incredible job of streamlining what is typically a very laborious process to make CRE investments possible for individuals. They do a great job vetting out the best sponsors and investment opportunities, bringing only the best deals to the marketplace. Also, having a unified view of all your portfolio investments along with all documents in one place helps keep you very organized