JamesW
Some of the project sponsors are not…
Some of the project sponsors are not good. I don't mean the project return is low. I mean the quality of the sponsors, being responsive, showing respect to investors, communication effectiveness.
Response from Crowd StreetAug 13, 2021
Hi James, Thanks for your feedback, and we’re sorry that we’ve missed the mark when it comes to sponsor communication. We acknowledge these concerns, and our team is working to improve the experience. As a direct-to-consumer model, the tools at our disposal to influence poor performing sponsors—beyond barring them from the Marketplace—are limited. We are, however, making changes in how we operate to increase our leverage. In addition to our multi-step and on-going diligence and review processes, our Investments team's scope is expanding to include the full lifecycle of the asset. Doing so will give us increased visibility as well as leverage with sponsors, allowing us to set even stricter requirements for reporting compliance during the review process. This doesn’t change the risk inherent in investing, but we do believe it will help increase sponsor accountability. Thanks again for your review, and please don’t hesitate to reach out to us at [email protected] if we can be of any assistance. Regards, CrowdStreet Customer Relations




