Crowd Street Reviews | Read Customer Reviews of crowdstreet.com

Crowd StreetReviews of crowdstreet.com

3.1152 reviews
Investments & Wealth
10 E 40th St, Ste 1020, New York, New York

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Crowd Street

About Crowd Street

Crowd Street is a leading platform for direct-access private market investing. The company offers a carefully selected marketplace of alternative investment opportunities that have historically only been available to a small group of people. In addition to providing advanced tools, research, and insights to help investors confidently explore these exclusive opportunities, Crowd Street is also building a member experience rooted in trust and experience – working to further bridge the gap between investment opportunities and our members' financial ambitions. Learn more at https://www.crowdstreet.com/.

Crowd Street (crowdstreet.com) has 152 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.

Also known as: crowdstreet.com
Website: crowdstreet.com
Category: Investments & Wealth
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 42% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Crowd Street reviews

152 approved reviews, newest moderated first

GLENN
Apr 5, 2021
TOO DIFFICULT TO INVEST
I hit the invest now button the second it was available but never got approval to fill out documents.
Response from Crowd StreetOct 13, 2021
Hi Glenn, Thanks for your review, and we’re sorry that you ran into some issues during the offer submission process. Did you have a chance to reach out to our Support team for assistance? We hope that you consider trying CrowdStreet again, and please know that we’re here to help if you run into any problems in the future. You can reach us directly by emailing [email protected], and our Help Center can be accessed here: https://crwd.st/HelpCenter Thank you, CrowdStreet Customer Relations
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Herb
Apr 5, 2021
I appreciate the deal selection…
I appreciate the deal selection available at CrowdStreet and have not found any other crowdfunding sites with the same variety. I also appreciate the wealth of information provided for each offering. However, I find CrowdStreet lacking in customer service. It is nearly impossible to speak with someone without waiting a day or more, if at all. Email questions are not always answered either. In a recent offering, I applied before it sold out, but was still not permitted to participate. It was quite disappointing. I received no response to my email about it.
Response from Crowd StreetOct 13, 2021
Hello Herb, Thanks for your review of CrowdStreet. We’re glad that the deal selection and information has been to your liking, but we’re sorry that we missed the mark when it came to offering stellar customer support. Over the past several months, we have been focused on growing the size of our team, and improving the customer service experience remains a top priority for us. In addition to increasing our support resources, we also continue to partner with sponsors to ensure that investors receive timely responses to deal-specific questions. We hope this helps shed light on the recent improvements we've made based in part on feedback such as yours. If you have any remaining questions or concerns regarding your account, please let us know by emailing [email protected], and we’ll be happy to assist. When reaching out, please be sure to also mention our interaction here on Trustpilot. Thanks for being a member of the CrowdStreet community, Herb! CrowdStreet Customer Relations
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Michael W.
Apr 5, 2021
Most things are done well
Most things are done well, still a little too much time between approval of each step, especially funding. Very disappointed in Crowdsteet Blended Portfolio II. 1) K-1's for my 20 individual CRE investments are to me by April 15th, the portfolio should not take til September 15th. 2) Before investing, investors were told we would not have to file individual state K1s then after you had our money you reversed on that. I NEVER would have invested knowing I would have to file up to 20 state K1s. Very upset about this.
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YV
Apr 5, 2021
Done and done
Done and done. Would never recommend to another person. Hoping and waiting to close all my positions.
Response from Crowd StreetOct 13, 2021
Hi YV, We’re sorry to hear that you’re no longer a community member of CrowdStreet. If there’s anything we can do to assist, please email [email protected] and mention our exchange here on Trustpilot. Thank you, CrowdStreet Customer Relations
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RDB
Apr 5, 2021
Easy transactions and enjoyed webinars
Easy transactions and enjoyed webinars
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Krishna
Apr 5, 2021
Easy platform to use with a broad set…
Easy platform to use with a broad set of Investments
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Wei
Apr 5, 2021
Crowdstreet allows individual investors…
Crowdstreet allows individual investors to diversify their portfolio into commercial realestate. I began investing on crowdstreet since last July. Crowdstreet brought in various deals, investor's due diligence and judgement are needed as any investment contains risk. The platform is easy to use and quite efficient. I strongly recommend it.
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Trevor
Apr 5, 2021
Good follow up
Good follow up
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