Credit Genie Reviews | Read Customer Reviews of creditgenie.com

Credit GenieReviews of creditgenie.com

3.5821 reviews
Investments & Wealth
3411 Silverside Rd, Ste 104, Wilmington, Delaware

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Credit Genie

About Credit Genie

Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.

Credit Genie (creditgenie.com) has 821 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: creditgenie.com
Website: creditgenie.com
Category: Investments & Wealth
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Credit Genie reviews

821 approved reviews, newest moderated first

Paula J.
May 27, 2024
I was wondering why I tried to borrow…
I was wondering why I tried to borrow money until I get paid and guess what I can't well if I can't borrow money how can you take money out of my account I didn't authorize to do..I tried to borrow because I had your app on my phone..I will be contacting my bank ASAP and see long you have been charging me..You help me I help you but you can't help me but your helping yourself to my money in my bank please respond to me..If I had seen a 0 on the stars for feedback that's not an option... so you got one star from me... Have a Blessed Day!!!
Response from Credit GenieMay 27, 2024
Thank you for bringing this to our attention. We understand how frustrating it can be to encounter unexpected charges. At Credit Genie, we take matters like these seriously, and it is not our standard practice to charge individuals who have yet to download our app or use our services. We prioritize transparency and fair practices in all our dealings. To assist you further, we kindly request that you contact our customer service team with details of the charge. Kindly contact us so we may address and resolve this matter promptly. Please submit an official request through our secure channel using this link: https://creditgenie.zendesk.com/hc/en-us/requests/new. Credit Genie Support
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Kathy W.
May 26, 2024
They are a rip off!!
They are a rip off!!! Why maintain a connection to an app that doesnt give me an advance? There are plenty out there that do and only charge $1.00 a month or nothing at all? It is a bunch of baloney!
Response from Credit GenieMay 27, 2024
Thank you for reaching out to us. We genuinely appreciate your time and trust in Credit Genie for your financial needs. We understand your concern regarding the $4.99 charge we issued. This fee does not guarantee your eligibility for the advance and is simply there to keep your bank connected. To unlink your bank and turn off this fee, please visit your settings in the app. To address this matter efficiently, we request that you submit an official customer service request. This will allow our team to thoroughly investigate your account and provide you with a personalized solution. Please submit an official request using the link below: https://creditgenie.zendesk.com/hc/en-us/requests/new. We apologize for any inconvenience this may have caused and assure you that we are committed to resolving this issue promptly. Thank you for your understanding and cooperation. Credit Genie Support.
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Ed D.
May 24, 2024
When I had an issue I contacted you…
When I had an issue I contacted you guys and you settled it with no problem. And that what makes this a great app when you need help you have it
Response from Credit GenieMay 25, 2024
Thank you so much for your positive feedback! We are happy to hear your issues were resolved quickly. Credit Genie Support
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Kennedy S. B.
May 23, 2024
Why the six hour wait for deposit of…
Why the six hour wait for deposit of loan First time I was approved for $10 it went in immediately...But after being approved for $100 today , I have to wait until 9 pm...
Response from Credit GenieMay 27, 2024
Thank you so much for your review! At Credit Genie, we highly value customer feedback as it helps us improve our services. Regarding your inquiry about receiving advances, here is a detailed breakdown of our different tiers and their associated time frames: Express If an advance is requested before 2:00 PM ET, Monday through Friday (excluding bank holidays), the advance should be deposited into your bank account by 9:00 PM* the same day. If the request is made after 2:00 PM ET, the advance should arrive in your bank account by 9:00 PM* the following business day. Standard Your advance should appear in your bank account within 3 business days after the request is made.* Instant Get your advance delivered to a linked debit card in minutes. *Please note: The app provides an estimated date for the delivery of advances. Delivery times cannot be guaranteed, even with express options, as we cannot control how individual banks process transactions. We appreciate your feedback and are here to help with any further questions you may have. Credit Genie Support
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donna H.
May 21, 2024
Excellent
Excellent service
Response from Credit GenieMay 21, 2024
Thank you! We're so glad you had a positive experience using our app. Don't hesitate to reach out if you need assistance with anything. Credit Genie Support
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Shelby D.
May 21, 2024
They reached out in a timely manner and…
They reached out in a timely manner and solved my problem.
Response from Credit GenieMay 21, 2024
Thank you for your kind words! We take customer service very seriously and aim to always promptly respond to our customer's needs. If you need further assistance, please do not hesitate to reach out. Credit Genie Support
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Jerrod
May 20, 2024
Credit genie is a great if you get approved
Credit genie is a great app for getting money in a pinch, but after switching my bank (due to my old bank closing) I never get approved for anything. Great if you get approved, but not so good if you had to switch banks through no choice of your own and not get approved.
Response from Credit GenieMay 21, 2024
Thank you for your constructive feedback. We continually strive to improve our app; your opinion is valuable. We understand that compatibility with all banks is essential, and we hope to work towards expanding our coverage to include more banks. Thank you for your patience and support as we continue to enhance our services. Credit Genie Support
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Ashen L.
May 7, 2024
Credit Genie has a pretty good scam…
Credit Genie has a pretty good scam going on. You pay the monthly fee only for them to tell you that you are not eligible. But hey, good news is you might be eligible in a day or so. This way they keep you on the hook. Like a slot machine that never pays out
Response from Credit GenieMay 8, 2024
Thank you for reaching out to us. We genuinely appreciate your time and trust in Credit Genie for your financial needs. We understand your concern regarding the $4.99 charge we issued. This fee does not guarantee your eligibility for the advance and is simply there to keep your bank connected. To unlink your bank and disable this fee, please visit your settings in the app. To address this matter efficiently, we request that you submit an official customer service request. This will allow our team to thoroughly investigate your account and provide you with a personalized solution. Please submit an official request using the link below: https://creditgenie.zendesk.com/hc/en-us/requests/new. We apologize for any inconvenience this may have caused and assure you that we are committed to resolving this issue promptly. Thank you for your understanding and cooperation. Credit Genie Support.
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