customer
Tell me if I pay on time I can increase…
Tell me if I pay on time I can increase but it’s never happened

Improve your financial health with breakthrough financial tools and services from Credit Genie.GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check.OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees.TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your financesManage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Credit Genie (creditgenie.com) has 821 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · Wilmington, Delaware
Excellent

Investments & Wealth · Dover, Delaware
Excellent

Investments & Wealth · Wilmington, Delaware
Excellent

Investments & Wealth · Dover, Delaware
Excellent
Showing 25 reviews with 3 stars · Clear filters
customer
Tell me if I pay on time I can increase but it’s never happened
Bradis
Honestly it’s awesome it gives you at least something when you have no where else to turn. Sucks though that sometimes it’s not enough and that you’re paying around %18 to get it. I recommend that if a member uses the service often, they should get interest or tax lowered and/or get more of a loan. Membership is whatever, you’re paying for a good service. Services like this one are helping so many people. Thank you for helping me in my time of need.
Response from Credit GenieOct 21, 2026
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better. - Credit Genie Support
customer
The app would not load properly to be able to change the date of repayment.
Response from Credit GenieOct 13, 2026
So sorry you're experiencing this. We know access is critical. Please reach out to us directly at support.creditgenie.com. We'll assist as soon as possible. - Credit Genie Support
Natalie R.
For instant transfer, it's a little more pricey compared to other apps & the regular transfers feels a bit too long. It takes 3-5 days compared to other apps that take 1-3 days. I do like the consistency in the amount you're approved for.
Response from Credit GenieOct 13, 2026
Thanks for sharing your suggestion! We appreciate your feedback and will make sure it's shared with our team as we continue working to improve the Credit Genie experience. - Credit Genie Support
Jamar
Doesn’t allow more for paying on time and early.
Response from Credit GenieOct 8, 2026
Thanks for sharing your suggestion! We appreciate your feedback and will make sure it's shared with our team as we continue working to improve the Credit Genie experience. —Credit Genie Support
Amber G.
I hated the money was taken out of my account almost 5 days before you guys processed it. So it made things frustrating when I needed to borrow again. It’s passed and over, but that’s what I disliked. All other places don’t take money out of your account and not offer help immediately. Anyhoo
Response from Credit GenieOct 7, 2026
We're sorry for the trouble. If your repayment is still processing or your account hasn't updated as expected, please contact us at support.creditgenie.com so we can take a closer look. —Credit Genie Support
Portia D.
I don’t like that it takes so long to get your money an then it doesn’t approve you for a lot.
Response from Credit GenieSep 28, 2026
Thanks for reaching out! We’re happy to help clarify how Credit Genie works. Please contact us at support.creditgenie.com if you need help with your account or have additional questions. —Credit Genie Support
Will D.
I don't like the fact that I'm a paying customer for their service I get I have to charge a subscription fee let it must be paid and then I also get charged fees for every time a small advance is given. But whenever I have an issue and I need to talk to somebody with their customer service I have to wait 24 hours if not longer. You know being that they're making quite a bit of money off people they should be more available to assist them
Response from Credit GenieSep 3, 2026
We’re sorry for the frustration. Deleting the app doesn’t stop charges—disconnect your bank in the app’s “Settings” to end fees. Please contact us at support.creditgenie.com so we can help. —Credit Genie Support