Credit GenieReviews of creditgenie.com

Takes forever to process, not consistent and my amount never goes up even when i pay my fees back EVERYTIME

I allowed credit Genie to access my account and was grateful for the cash request. HOwever, Credit Genie refused to extend Repayment date when I had already paid them off once and knowing my bank records, i will not have money in my account for the repayment date they picked which will reault in more bank 25.00 NSF fees for me! So whats the point if you are not willing to plan repayment date when main Direct deposit is going to happen which you can see based on my bank statements! If you are not flexible, why should i be an allow you access?????

The first few times it worked great. Now, it glitches so much that i can't get a loan. Customers service is horrible and very slow with responding. This has been going on since August 13th.

Timing when the advance is paid back you should be aloud to get it the same day .

I was over charged from an automatic payment. After repeated attempts to get the accidental payment refund, I am still waiting for a reply from support. A great app if nothing goes wrong.

I’VE NOTICED credit genie RESPONDS TO Y’ALL‘S NEGATIVE REVIEWS, FASTER THAN IT CAN RESPOND IN THE APP TO SOMEONE THAT NEEDS HELP And unfortunately THAT SHOWS A LOT hey credit genie.. JUST AS FAST AS YOU RESPOND TO THESE BAD REVIEWS you should respond with a human in the app how about CREDIT GENIE CEO OR OWNER can work to help line… your the boss right?

Credit Genie started out fine. Then the overcharges started to happen. First the monthly fee charged 2 times. They would catch it then refund you. Then the payment started to double. This last time, they charged me $167.99 3 times over a holiday weekend. Then tell me it may take 5 business days on there end to correct the situation. Credit Genie needs a new system. I wouldn't trust them anymore. Seems like they are trying to boost there numbers and leave people helpless while they take there time refunding you. I'm really disappointed as they were easy to use. No more, will cancel. Update: They processed a refund on the 6th claiming 24 hours. It is now the 10th, "No Refund" as of yet 🤷🏾‍♂️.

First you force people to get your monthly plan.also your the processing time it takes forever. And the fact that you can't pay your little loan back before the due sucks