Eva C.
Beautiful playground
Beautiful playground. People who assembled it were very knowledgeable and efficient. Great purchase for my 4 year old son.

Childhood Starts HereCreative Playthings manufactures and sells the highest quality and best value wooden swing sets on the market today.Personal Shopping AppointmentsOur stores are open for personal shopping appointments! Call your local store today to schedule your appointment or to order a custom Swing Set right over the phone!
Creative Playthings (creativeplaythings.com) has 462 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing462 approved reviews, newest moderated first
Eva C.
Beautiful playground. People who assembled it were very knowledgeable and efficient. Great purchase for my 4 year old son.
Paul M.
Martin was absolutely amazing to work with....repeat customer.
Mike P.
The swing set would be great if the installers were professionals. Not worth the cost for "professional install" It started with an attitude, to the stairs being installed wrong, that I repaired myself due to one hole being drilled lower than the other to the slide being installed incorrectly based on the directions. We now have a swing set with extra holes and an unsafe slide. We were promised new parts for me to repair myself and still nothing weeks later with zero communication or answers. It's disappointing to have this experience with such an expensive purchase and a lack of care for my children's safety.
Response from Creative PlaythingsJul 14, 2020
Good Morning Mike, We are so sorry to hear your experience and installation was below standards. We are working a resolution at this time, should you need further assistance please reach out to our customer service department at [email protected]
Katherine P.
Terrible customer service! I submitted a claim on May 4th and they only just (July 2) were able to actually process my claim!
Response from Creative PlaythingsJul 2, 2020
Good Afternoon Katherine, Creative Playthings would like to sincerely apologize for the delayed response to your inquiry that was submitted this spring. We’ve been experiencing a very high volume during this extraordinary season and have been working towards reviewing all claims as quickly as possible. We can certainly have a representative contact you this afternoon in regards to your claim. Thank you, Customer Service.
Jamie A.
High quality swing set and trampoline that looks great in our backyard! We have gotten so much use out of both and are very happy with our purchase. We had a small issue with the initial installation team (separate company) and Creative Playthings went above and beyond to resolve it for us. They exceeded our expectations and we couldn’t be happier!
Maurice J.
Customer service and attention to detail in set-up is severely lacking. Installation was certainly rushed and resulted in a product with multiple defects. When called regarding set-up, the attitude of the employee was that I should feel honored to be receiving the product rather than their happiness of having a new customer.
Response from Creative PlaythingsJun 22, 2020
Good Afternoon Maurice, We are so sorry to hear you're experience and installation was below standards. We will be out on Wednesday June 24th to remedy the install. Please let us know if there is anything else we can assist with.
Edwin
At first, I was hesitant in buying a swing set from Creative Playthings because they are more expensive than the other brands. I’m glad I did purchase one. During this COVID19 pandemic I thought I wasn’t going get it so soon but Anela from the Scarsdale store was able to have it installed within 2 weeks of purchasing it. The quality of the wood and build is well worth the money. My family loves it and its going to last for many years to come. Thank you Anela.
Renata S.
I know that there are many places that sell playground accessories, but when I decided to buy, I chose Creative because when the greatest gift of my life, my son, is at the playground playing, I can rest assured that he is safe for the quality of products