D. S.
We did not have the best experience…
We did not have the best experience with the sealing that we had the company do. The women who came worked very quickly - which made it hard to tell how well they treated everything. More importantly, since they have been here, we have noticed cracks appearing that weren't there before, and loose bolts in certain areas. Again, we have owned the set for more than a year and a half and had no issues before this work was performed. We would love to have someone come back out to look at the set and perhaps try to fix some of the things that appear to have resulted from the service that was previously performed.
Response from Creative PlaythingsAug 5, 2020
Good Afternoon, we are sorry to hear that your sealant service did not meet your expectations. We would be happy to assist, we will have our customer service team reach out. Please let us know if there is anything we can assist with in the meantime. We may be reached at [email protected]