Creative ArcadesReviews of creative-arcades.com

They promised me a refund!!! But still haven’t received it . I ordered machine in January and still nothing . Terrible experience

Great customer service! I had to return a gaming system and they were easy to work with!

We are so pleased with everything about our cocktail arcade from Creative Arcades! The ordering process was very easy, they customized it just like we wanted, it was delivered quickly, and the fit and finish is perfect. We really enjoy playing all the classic arcade games - they even game us some games for free! I highly recommend Creative Arcades!

I placed an order and found out a couple days later that it's out of stock. I was never notified when it would be back in stock.

So far the machine works well, delivered within an acceptable time frame from order date.

Sold me a T2 machine for $8,500. Immediate problems with the guns - tried recalibrating multiple times, including with their tech team, but never worked. Then the entire cache of games just disappeared. They sent a tech team to trouble-shoot in person - they were able to re-install the game suite, but couldn't fix the issues to make the guns work. They took it away, at which point I kept asking the company if they could provide a replacement unit, but they simply never answered. I ultimately had to put in a credit card dispute to obtain the funds back, but then they tried to charge a $2300 "re-stocking" fee. Great gig, if you can get it - ship out a broken unit, and still charge $2300 to take the broken unit back....

Great Arcade! We are very happy with our Two Player Cocktail Arcade and the Creative Arcades team was super helpful and communicative. We got custom artwork done and it looks awesome! Shipping was well coordinated and everything arrived as promised.

I really appreciated the follow up post sale. There were some minor glitches and the team helped me through it - no problem