There’s something special about neighbors serving neighbors. At Crime Prevention Security Systems and Custom Home Entertainment, we live, shop and raise families in the communities we serve. Our mission is to revolutionize how communities are protected and connected through intelligent security and automation solutions.
Crime Prevention Security Systems (cpss.net) has 451 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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451 approved reviews, newest moderated first
Shavonne D.
Nilson was so helpful and respectful. Great face for your company.
Response from Crime Prevention Security SystemsJun 16, 2021
Hi Shavonne, thank you for the 5-Star review and your kind words about Nilson. We appreciate it!
Haley S.
Nelson was amazing, friendly, and kind (to even my cat!) while installing my new alarm system. He explained it very well, was thorough, and careful during the installation.
Response from Crime Prevention Security SystemsJun 16, 2021
Hi Haley, thanks so much for the 5-Star review and the kind words about Nilson. We appreciate it!
Sean & Meredith B.
Nilson did a great job. Very efficient. I like the new technology you have added. Looking forward to using the features more.
Response from Crime Prevention Security SystemsJun 16, 2021
Thanks so much for the kind words about Nilson and the 5-Star review. We appreciate it!
Linda S.
I spoke with Julie Hoffman this morning to tell her our Positive Pay Service with our Bank (to prevent fraud) had sent the approval email for incoming checks to my Spam folder in my email in error, so the check to Crime Prevention was returned. We had to install some corrective IT to stop this in the future. She was most gracious, helpful and fun to talk with. We did send a new check to cover the reject, but her follow-up with us was very supportive and helpful. The staff at Crime Prevention, whom we really value for our office security, gets an A+, especially Julia and Dee! Thank you again! Linda, Accountant at Exit 1st Class Realty
Response from Crime Prevention Security SystemsJun 16, 2021
Hi Linda, thank you so much for the feedback about Julie and Dee. We think they're great, too! Glad everything worked out, and thank you for the 5-Star review.
Satisfied C.
Kailey just helped me solve all of my problems that I had. Usually I just get put on hold at a company and sent for a run around but from the moment Kailey picked up the phone she did not stop until I was satisfied. Thank you so much for excellent customer service.
Response from Crime Prevention Security SystemsAug 24, 2020
Thank you so much for your kind words. We greatly appreciate your feedback. We're so glad that you were happy with Kailey's customer service.
Todd A W.
Very informative. Super helpful. Quick work.
Response from Crime Prevention Security SystemsAug 24, 2020
Thank you so much for the great review. We appreciate your business.
Kelli M.
Bill was incredible and tenacious! Came up with a solution to fix my broken lock even though it was late at night and took a lot of his personal time. He did an incredible job. Crime Prevention is lucky to have him!
Response from Crime Prevention Security SystemsAug 21, 2020
We greatly appreciate your feedback about Bill. We're so glad that you were happy with his service, and thank you so much for taking the time to leave such a great review.
Andrea B.
Nelson is a true professional, and an asset to your company!
Response from Crime Prevention Security SystemsAug 21, 2020
Thank you so much for your kind words. We're so glad that you were happy with Nilson's service. We totally agree with your review!