cpap.comReviews of cpap.com

4.71,114 reviews
Health Equipment
13235 N. Promenade, Stafford, Texas

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cpap.com

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About cpap.com

Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.

cpap.com (cpap.com) has 1,114 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: cpap.com
Category: Health Equipment
Location: Stafford, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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cpap.com reviews

1,114 approved reviews, newest moderated first

Music City J.
Sep 15, 2021
Brandy was very helpful
Brandy was very helpful, patient and knowledgable. Thanks!
Response from cpap.comSep 16, 2021
That's great! Please let us know if there is anything else we can assist you with.
Bryan
Sep 15, 2021
very pleasant to speak with on the phone
This place went above and beyond helping me choose the best product for my needs with my physician's approval. Thank you!
Response from cpap.comSep 16, 2021
Hi Bryan, We're glad to hear that you received the service you needed. We hope to hear from you again soon!
Al F.
Sep 14, 2021
Mask purchase
Thank you thanks
Response from cpap.comSep 14, 2021
You're welcome! We hope to hear from you again soon.
Pat M.
Sep 13, 2021
Karla is an ALL-STAR - I won't use any other company!
This was my first time ordering CPap equipment. With the recall nationwide; machines and such are in short supply. I ordered a machine and found out my mask was backordered. Let me tell you... Karla M. is an ALL STAR! She went ABOVE and BEYOND what I expected and helped me get my equipment sent ASAP. I am so happy she did everything she could to help me and I wouldn't go anywhere else for my CPap supplies after my experience today. THANKS KARLA!
Response from cpap.comSep 14, 2021
Hi Pat, Thank you so much for letting us know that Karla, provided you with the level of service you deserve. Please let us know if there is anything else we can assist you with.
NANCY R.
Sep 11, 2021
Customer review
The customer that assisted with my order was outstanding. Very friendly and thorough. Made sure she got everything ordered that I needed. Thanks again for your help......
Response from cpap.comSep 13, 2021
Hi Nancy, That's great! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Snore D.
Sep 10, 2021
Excellent!!
Excellent!!! Service
Response from cpap.comSep 13, 2021
Awesome! We hope to hear from you again soon.
Barry S.
Sep 8, 2021
Nneka M was very helpful and answered…
Nneka M was very helpful and answered all my questions quickly, courteously, and accurately. Couldn't have asked for better. Barry S
Response from cpap.comSep 13, 2021
Hi Barry, Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
Francis N.
Sep 7, 2021
A success story, struggling for 3 years to get a MINI Machine. I met Kyria C as contact person. she was courteous, polite and very patient when the email with the doctor prescription would not go thro
3 years struggle to get a mini cpap machine dream come through thanks to Kyria C. She's great knows her stuff and very patient. Due to some bottle neck with sending the doctor's prescription by email. I had to send it five times. But all that goes well, ends well . I am particularly grateful for her services. Francis Ndoping
Response from cpap.comSep 13, 2021
Hi Francis, We're so glad to hear that Kyria, managed to provide you with the needed assistance. Enjoy your new machine and we hope to hear from you again soon!

cpap.comReviews of cpap.com

About cpap.com

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Brandy was very helpful

very pleasant to speak with on the phone

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Karla is an ALL-STAR - I won't use any other company!

Customer review

Excellent!!

Nneka M was very helpful and answered…

A success story, struggling for 3 years to get a MINI Machine. I met Kyria C as contact person. she was courteous, polite and very patient when the email with the doctor prescription would not go thro

About cpap.com

About these reviews

More in Health Equipment, Texas

Lactation Connection

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Pro Medical Billing Solutions LLC

Forcemech International LLC

cpap.com reviews

Brandy was very helpful

very pleasant to speak with on the phone

Mask purchase

Karla is an ALL-STAR - I won't use any other company!

Customer review

Excellent!!

Nneka M was very helpful and answered…

A success story, struggling for 3 years to get a MINI Machine. I met Kyria C as contact person. she was courteous, polite and very patient when the email with the doctor prescription would not go thro