Dan
I ordered an entire bed set
I ordered an entire bed set, sheets, comforter, duvet, and 4 pillows. I reported an issue for the duvet as one of the securing straps was sewn into the lining. I was asked to send a picture... which is a white picture of a sheet. Customer service did not respond to this statement over the last few days. As an update the company has responded. They are shipping a new duvet cover at no cost and have offered to allow me to keep the existing. All the products I have been happy with.

