Cozy EarthReviews of cozyearth.com

I loved the sheets, the company return policy made more confident in purchasing my order and they even included a free sample of their butter lotion.

I washed the bamboo pajamas twice following all of the directions (wash on delicate, I only wash my pajamas with other Cozy Earth pajamas, no fabric softener….) and the thread in the draw string of the shorts got unthreaded and tore the draw string in two while drying (on delicate). Making them unwearable. Very disappointed for how much I spent on them.

Customer Service is very helpful. I had some exchanges that I was unable to do myself on the website, and the customer service reps have been extremely helpful and responsive via email. Thanks!!

My pajamas are just the absolute best! I now have 3 pairs! And the bath towels…just can’t be beat!

Customer service is absolutely appalling! I placed an order a week ago and have still not received shipping confirmation/tracking information. I called to follow up and am told that they are "just picking and packing my order" and that it will ship within the next couple of days and THEN it's 5-8 business days to arrive based on the shipping I chose at checkout. Customer service is rude and has no knowledge of how to deal with customers. They refuse to give a phone number to escalate a complaint. I asked them to cancel the order but they refused. I am completely disgusted. For the amount they charge this is ridiculous.

I love my new down/bamboo pillow

I ordered a pyjama based on the picture was in the site ,I received a top which is nothing like pyjama an uncomfortable shirt ,I asked for return or exchange they didn't accept it.

Site wide sale? Not exactly. Double check your cart prices. Some colors apparently cost double to make? Ridiculous. Bamboo sheets are definitely worth 250$. Definitely NOT worth 440$. Hunters reply is incorrect. Their site wide sale does not extend site wide. The same sheets vary in price by color. My review is a warning to you all. They are gouging on prices. I say again. They were worth $225. But they are not worth $450.