Paige
“Set” does not match
I ordered a pajama set and they sent a top and bottom that did not match. When they tried to make it better by sending me a new one they sent me 2 tops. Returning all 4 pieces. 4 stars for the customer service, 2 stars overall.
Response from Cozy EarthMay 30, 2024
Hey Paige, Thanks for the overall feedback on the customer service and experience. I am sorry that this had happened to you, and I reached out to our product and shipping team so that way something like this wouldnt happen again. I would love to look into this more and help make things right for you if you would email - [email protected]. Thank you, Ethan