Cox CommunicationsReviews of cox.net

they charge $50/month for unlimited data on top of a 1.25 tb data cap on every internet plan. its 2025 and theres absolutely zero reason for data caps. cox would still make money even without the unlimited data extortion fee

Poor unprofessional service we had a storm call cox and they was just rude told me to get another carrier and I will do just that the nerve of people

I would give cox caple in Ocala Florida minus stars if I could. After multiple multiple calls, technicians coming and finding over and over again noise on the line, and paying for a 2G connection that barely delivered 25% of that speed to my modem, I gave up. I paid a full internet bill of 180$, and canceled my services, they say I never canceled and continued to charge me for my services. Now I have a 332$ bill in collection from this ass hatt company telling me that they provided "a" service. Stay away from these criminals, they only steel your money.

PREFER 0 STARS: Switched to Cox Mobile 05/2025. Purchased a Samsung Galaxy S25+ where I was to pay $8.00 a month for 2 years and they would pay $46.00 (financed through Citizens Pay). Well, I have never been able to get Voicemail on my phone ... I have been through 3 levels of tech support and spent 2 hours at the Cox store yesterday to no avail ... they have no idea what is wrong, or how to fix it. Doing research myself, I believe that the issue is with the eSim card that they use. They say they cannot revert to an actual Sim card because the phone has already gotten an eSim and they refuse to replace the phone. They say they finance in house now so can do nothing about the money owed to Citizen's Pay. I am a senior citizen ... I NEED VOICEMAIL as hospitals and doctors offices do not do text messaging (especially hospitals). I am totally between a rock and a hard place here with Cox Communications saying ... sorry, but there is nothing we can do.

For a big company I would say one star is too good with no explanation of problems I've had with them and the outrageous amount they charge should be very reliable but just the opposite

If I could give negative stars I would. Cox is a horrible company as the 1.4/5.0 rating here on Trust Pilot (and others) indicates. My phone calls with Cox dropped very frequently and the company could not figure out why, would not provide a refund later on, and just abandoned the situation without reaching out to its telecom partners or even the Geek Squad to resolve. I dumped Cox, asked them to never contact me again including ads, they did, I got the Attorney General on them until these amateurs finally stopped. Now I heard that Cox wants to merge with Charter Communications. Charter should back out immediately and the government should not allow this merger. Let Cox go out of business and another company pick up their scraps for cheap. Cox has no business being in business and THIS MERGER SHOULD NEVER HAPPEN imo.

I’m just tired of their lies! I paid for every single month. They’re always charging me more. I’m tired of it. I’m tired of it so go ahead and disconnect me all the way there’s no way I’m paying $250 to get Internet

UPDATE! THEY ARE A BUNCH OF LIARS AS WELL! THEY WILL CLAIM YOUR RATE WILL NOT N GO UP FOR 3 YEARS BUT THAT IS A LIE. MY SERVICE JUST INCREASED $15 FOR NEXT MONTHS SERVICE. HOW ARE THESE CROOKS ALLOWED TO GET AWAY WITH THIS KIND OF CRAP?! FALSE ADVERTISEMENT!!!!!!!!!! I SMELL LAWSUITS This company is an absolute dumpster fire. Their prices are definition of gouging. The service is less than to be desired. Why would anyone want to sign up for their atrocious cell service when they can't get their internet stable?! They will nickle and dime you for EVERY LITTLE THING. Their prices change TOO often and it always goes up! This company deserves to burn to the ground.