costplusdrugs.comReviews of costplusdrugs.com

I am a physician. I wish I could recommend this pharmacy. Regrettably, order fulfillment service is entirely and repeatedly inadequate. MD orders submitted electronically do not appear in Prescribed Medication list without contact nudging. Electronic and phone messages about unfulfilled orders go unanswered or inadequately answered after an excessive wait. What an embarrassment to Mark Cuban. Fix order fulfillment or abandon this project

I placed a prescription for a life critical medication. I included an expedited delivery fee. After two days they have not filled the prescription and all it says is "Not Ready to Fill." I sent an email through their website, as it is the only way to contact them, and never got a reply. There is no phone number to call for urgent matters and since there is no way to directly contact them, especially for urgent, potentially life endangering issues is disgraceful. I know they are trying to reduce costs, but it is to the detriment of the consumer. When it comes to health issues, communications should be considered a necessary expense.

Be careful of a "bait and switch" type of trickery. I used Cost Plus Drugs because they showed that they had a specific brand of a generic patch I was looking for. And it showed it on their webpage for that product. Come to find out, the website link above was for a different brand. I didn't find this out until I waited a week for the product to arrive, including needing to pay for expedited shipping, do to the process taking so long. I contacted them immediately and now it has been a week or more since and I have had no response. I am out $50 and having to use a product that doesn't work for me. I highly recommend you avoid this place at all costs!

Costplusdrugs.com is a total CF! The worst customer service! Orders take forever to receive! You get what you pay for! Save yourself a giant headache! It figures that Mark Cuban would be behind this product!

Hire humans!! There is NO reason in 2026 why there should not be human representatives. This is my THIRD time not getting my medication on time AFTER Costplus originally canceled it for no reason and I had to reorder. Now UPS their shipping carrier has completely destroyed and lost my medication. That they destroyed and threw away with no notice. My medication I can DIE without and now there is no human person to contact!!!!!!!!!! An email box they take forever to respond to in a dyre situation like this. Costplus do better, Mark Cuban do better UPS DO BETTER

Cannot talk to a live person because then they could cancel your order and issue a refund. They have it set up so you email them if you need to contact them but because they sit on response time and takes forever to do, it allows them to mark as shipped regardless if they actually have done vso or not. This company should be investigated and shut down. Keeps getting more negative reviews which eventually will lead to less people using them, so karma will come.

How is it that Mark Cuban's Cost Plus uses UPS's EXPRESS and on his own website, promises delivery that it doesn't make happen? I had already once deleted my account with them, but recently reinstated it for the cost of the Rx. This was a nightmare to finally arrive! It came UPS EXPRESS which is just an umbrella name under which there are a number of package shipping services. This is a tube of cream, for heavens sakes... The order was fulfilled on December 9th, but didn't arrive until December 23rd. Here's the route it took from Florida to Ohio: It went from Florida to Indianapolis, to South Dakota to DesMoines and back to Indianapolis, then finally to Cleveland. But wait! So close!!! Then it went off to Philladelphia where it sat for three days before it was finally delivered? What the...? You mean to tell me there isn't a more efficient way to deliver PRESCRIPTION MEDICATIONS? Not many medications can be played with time-wise Mr. Cuban. These ar peoples very lives!

I’ve been using this company for about a year and have had nothing but a positive experience. Site is easy to use, drugs arrive promptly and are extremely affordable. I love having this option.