costplusdrugs.comReviews of costplusdrugs.com

Loved the cost savings but the service is confusing and difficult to use

Costplus has been a huge savings for us as my medication is 170$ a month, and I only pay 1/3 of that from cost plus. I am so grateful for the service. The biggest weakness I have found so far is that the medication tends to take about a week and a half to arrive. Keep in mind if you order on a Friday, the order does not typically ship the next week either, but the following monday or tuesday as they do not ship or fill over weekends. My last order arrived damaged on a Friday and they cannot replace until Monday with about a 3 biz day ship time on top of that. gratefully no charge for that problem. I am hopeful that their logistics improves to at least similar to CVS order by mail level which is slightly better. My overall experience: 1. Orders are very simple to place. 2. Pricing is better than even my provider will cover elsewhere. 3. If you need your medication within a certain amount of days, make sure you have enough to get you covered for about 2 weeks before ordering (everything is handled in business days only, so when it says 5 days, that means 5 biz days). 4. Expedited shipping was slower for me than standard. Average date of order to arrive on standard was 6 business days. Average date of order to arrival on Expedited was 8 business days. Not sure if it is just me, but i am not far from the depot and I am in a large city.