Costa SunglassesReviews of costadelmar.com

Edited because my problem was finally solved. After a year, many messages, several calls, and multiple service requests that got denied originally because I didn’t have the product code on the left temple, because the left arm fell off presumably due to them not tightening a screw enough, then it got denied because a left temple picture is required and despite saying how there’s no left temple twice in each service request and showing that in the picture it just wasn’t enough info apparently. So I’ll give them yes problem solved still the worst customer service experience I’ve ever had and wouldn’t recommend anyone spend their money on any of their products. Why would any customer stand by a product it seems so impossible to get the manufacturer to stand by.

They don’t offer replacement parts for their $300 glasses.

The worst customer service and warranty. I dropped $290 on a pair of Corbinas adn within 6 months all the rubber pieces were peeling and the nose guard fell off. I was just informed the warranty does not cover this. All I got was a slap in the face with a coupon to their store. I will never purchase from Costa again.

Terrible experience. Terrible quality. Terrible customer service and warranty. Less than 2 months owning a pair of loretos and they’re scratched and the tent is coming off- warning! Do not buy! I tried to submit 2 claims. I still was offered to pay for my own “lens replacements” - second go round 50% off for my future order. I’ll never be buying costas again. Quality and company is TERRIBLE!!

I wouldn’t bother order from this website, first order I purchased the order was completely wrong the glass frame were different size and the lenses were different return the item purchase another pair frames were different and wrong size again and lens color was the wrong so I will be returning once again. If you would like to order some I recommend going to a local Academy or a sunglass hat in the mall to purchase order do not bother on the website

Your create a return link does not work.

Purchased a pair of costa sunglasses less than 6 months ago the left arm hinge came completely out of the frame reached out about warranty after seeing they have a 2 year warranty to get them fixed and was told they are not under warranty they are 6 months old never dropped not one scratch on them I’m offered a discount on the next pair why would I spend anymore money with you if your not going to stand behind the first product I purchased

Excellente service, as usual, from Costa! Thank you so much!