Jill L.
I have been wearing Costa for years
I have been wearing Costa for years. The quality has gotten extremely poor and their customer support no existent. Looking for a new brand!

As the first manufacturer of color-enhancing all-polarized glass sunglass lenses, Costa combines superior lens technology with unparalleled fit and durability. Costa has made the highest quality, best-performing sunglasses and prescription sunglasses (Rx) for outdoor enthusiasts since 1983, and now its product portfolio includes optical frames. Costa’s growing cult-brand status ties directly to its purpose to provide high-quality products with a focus on sustainability and conservation as the company works hard to protect the waters it calls home. From the use of sustainable and water-friendly materials to its Kick Plastic initiative, IndiFly Foundation, and meaningful partnerships with mission-aligned organizations, Costa encourages people to help protect the Earth’s natural resources in any way they can. Find out more on Costa’s website and join the conversation on Facebook, Instagram, or Twitter at @CostaSunglasses.
Costa Sunglasses (costadelmar.com) has 1,500 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Jill L.
I have been wearing Costa for years. The quality has gotten extremely poor and their customer support no existent. Looking for a new brand!
Brian P.
I purchased glasses from Costa. The glasses fell apart at the nose and ears. When i tried to get them to warranty there defective product, they denied me. DO NOT BUY COSTA!!!
Happy C.
I've worn Costas for years. They had a great warranty program, but not anymore. Despite the high cost, I bought another pair of Costas. The rubber fell apart within a year. After jumping through many hoops, they offered a replacement, but only certain styles. It is very difficult to find a pair of glasses that fit well. Even more difficult doing it on line. The pair I chose do not fit but they won't do an exchange on a warranty item. Now I have an expensive pair of glasses I can't wear. For as costly as they are, the original pair should never have fallen apart so quickly. Never again.
Robert Y.
I recently bought a $280 pair of sunglasses and not even 3 weeks after the purchase i was just walking along and a lense fell out and bounced into the water. I sent them off to be repaired and now costa is saying I owe them another $120 fpr the repair. I will never buy from this company again. They are the biggest rip off in the United States. If you want good quality shades get Bajio. Waaay better than these scam artist trash sunglasses
Response from Costa SunglassesOct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Bk
I've worn theses glasses since 2016 but after they sold warranty is absolutely trash 2 pairs of fantail pros that cracked at the same spot and nose pieces that never stay on used to love these things. All I get now is hey well give you 50% of a new pair little over a year out fuc#$ing garbage. Trying to glue the frames back together on to another brand.
Response from Costa SunglassesOct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Kyle
Great sunglasses, bad customer support and website. Applied vision insurance to rx sunglasses reducing the price. Walked away and came back and placed order but benefits had been removed at final checkout, increasing the price. Immediately emailed them multiple times as was after hours for help chat. Next morning used help chat and was told too late to cancel.
Response from Costa SunglassesOct 20, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Cooper G.
The customer service was terrible. Can’t use gift cards, can’t get me the “free engraving” promotion. Wasted over an hour of my time. I get a discount code for being a first time online customer, and it doesn’t work. Amazing glasses but god awful service and set up
Response from Costa SunglassesOct 8, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]
Customer
I purchased a pair of Costa Del Mar sunglasses 6 months ago for $250. One day, after literally placing them on my face, they broke. In the past, their warranty program was fair, but this time around their only solution was to offer me a "discount" to purchase another pair for $180. I will not purchase from the company again.
Response from Costa SunglassesOct 8, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: [email protected]