Costa SunglassesReviews of costadelmar.com

Bought a new pair of glasses , in less than 2 weeks both lens cracked where the attached to the frame. No damage was done to the glasses . Warranty dept denied the claim, said they no longer carry the product, nore make it and cant parts. They wont refund , but will discount another pair . They quit making because they know it was a faulty product . To be known, you already looked into it, thats why my crappie review of your crappy product and now your canned response . You dont back your product anymore !

I've been buying Costa shades in Florida for 10 plus years. In the past, I've had issues with them, whether it be a defect or lens replacement, the customer service was great. Not any longer. I bought a new pair last year, I got a gnarly scratch in the worst spot. I tried to call, I got put to so many automated messages I gave up. I then corresponded through email, they told me they couldn't do anything for me. It is within 1 year of purchase, I sent a copy of my receipt and they denied it. This company's customer service completely sucks now. DO NOT waste your $$$ or time with these rejects

I recently bought a pair of Costa sunglasses for fishing trips and they’ve been fantastic. The lens clarity is exceptional, especially with the polarised technology – it really cuts through glare on the water. They feel sturdy and well-made, and I can tell they’re built to last. Definitely worth the investment if you spend a lot of time outdoors.

I tried to contact costa about purchasing lens for my existing costa frames because my prescription has changed. It’s impossible to talk to anyone.im 59 years old and not very tech savvy .the “chat” method is a total joke

I purchased a pair of sunglasses many years ago when the company offered a "lifetime warranty." They needed repair and I contacted the company to make a warranty claim. They would not stand behind their product and offered me a pair for 25% off on a new pair. I asked why they were not standing behind their warranty at which time they became rude and condescending. Save your money and go with a company that actually stands behind their warranty.

Since Costa has been bought out by Luxottica, their customer service and quality has gone downhill. The old company used to cover any small or large issue. Now they don’t cover Jack. It’s really a shame because my family and I have used Costa for over a decade and to see such a good quality product. Go downhill is really so disheartening. I won’t buy another product for them. I will be sticking with MJ or Smith from now on. I had a cracked frame and they wanted to give me a discount code instead of a new one. I had an issue with my lens on brand new glasses. They issued me a discount code to buy a different pair without replacing the part. I had an issue with the hinges on a pair and they offered me a discount code to buy a new pair. Instead of fixing the issue of the previous classes they just want to get more money out of you for a new product. And after seeing the quality of their newer products, I would steer clear.

Why am I spening 300$ on glasses that nose pads only last barely a year and now to find out can't even replace them or get them fixed cause even costa doesn't even make them or just won't sell to public. Now I gotta spend another 270$ on some bajio sunglasses cause atleast there are cheaper and will atleast fix the problem not like these fools.

I have worn Costa sunglasses for the past 20 years. I had a couple of warranty related issues in the past that were promptly resolved. I purchased a pair of Coasta sunglasses last year for my wife. One of the legs recently broke and I submitted a warranty claim. I was told it was not warranty because that’s deemed wear and tear, not manufacturing issue. This is a radical departure from what they used to be, I will find a new manufacturer of sunglasses for me and my wife in the future, a wasted $300 for a product that they no longer stand behind.